Supervisor, Operations Northwest Employment Works - Thunder Bay

Confederation College

$79K — $99K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 3-year diploma/degree or equivalent education
  • Minimum 5 years of experience in employment services
  • Supervisory experience, preferably in a unionized environment
  • Experience with mandated targets and funding achievement
  • Strong interpersonal and organizational skills

Responsibilities

  • Provide leadership and direction to support staff
  • Ensure service delivery meets quality standards
  • Develop and lead effective teams
  • Manage performance within a continuous improvement framework
  • Oversee compliance with ministry regulations

Benefits

  • Permanent position with stable employment
  • Supportive work environment focused on diversity and inclusion
  • Commitment to providing a safe and healthy workplace
  • Encouragement of applicants from diverse backgrounds
  • Accommodation support during the interview process
Full Job Description
Position Details

Position Information

Position Title
Supervisor, Operations Northwest Employment Works - Thunder Bay

Posting Type
Permanent

End Date (if applicable)

Classification Title
Administration 09

Pay Band
9

Min Salary
$79,841

Max Salary
$99,801

Position Summary

Supervisor, Operations is responsible for providing leadership and direction to the support staff of Northwest Employment Works Thunder Bay. The position is responsible for ensuring that all service delivery dimensions are being offered and provided in a manner that meets the Service Quality Standards for Employment Services, set out by the Ministry of Skills Labour, Immigration, Training and Skills Development (MLITSD).

Location/Campus
Thunder Bay Campus

Education

Minimum level of formal education required for the position
3 year diploma/degree or equivalent education

Specific course(s), certification, qualification, formal training or accreditation required for the position

Additional Requirements
  • Experience working in employment services as a leader is an asset
  • Excellent interpersonal and organizational skills;
  • Excellent team building skills, which include being a strong, team member as well as the ability to develop and lead teams.


Field(s) of Study
  • Counselling or Social Service field of study
  • Business


Experience

Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position
Minimum of five (5) years

Type of Experience
  • Experience in IES Ontario Employment Service Delivery
  • Experience working with mandated targets, receiving funding based on successful achievement of targets;
  • Supervisory experience, preferably in a unionized environment;
  • Experience working within a continuous improvement performance management system model;


Posting Detail Information

Posting Number
AD-24-67P

Close Date
08/09/2026

Hours of Work
37.5 hrs/week

Shift Type

Special Instructions to Applicant

In keeping with our strategic plan commitment to fostering Access and Success, Community Prosperity and Institutional Excellence, we encourage applications from persons of Indigenous ancestry. In accordance with Confederation College's core values of respect, caring and openness we are committed to providing our current and future employees with a workplace that is safe, healthy and fair. As such we are fragrance free, fully accessible and encourage applications from all qualified applicants. Applicants requiring accommodation during the interview process should contact Human Resources Services at (807) 475-6148 to make appropriate arrangements.

Quick Link for Direct Access to Posting
https://confederationcollege.peopleadmin.ca/postings/6491

Similar Jobs

More Jobs at Confederation College

More Education, Government & Non-Profit Jobs

Find similar Supervisor, Operations Northwest Employment Works - Thunder Bay jobs: