Supervisor - Licensing & Compliance

Holman, Inc.

$87K — $124K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree or equivalent leadership experience
  • 5+ years of business experience
  • 3+ years of leadership experience
  • Strong evaluation and process improvement skills
  • Proficient in developing reports and departmental metrics

Responsibilities

  • Supervise employee activities and attendance
  • Evaluate and improve existing processes
  • Address escalating customer issues and implement solutions
  • Support employee development and conduct performance reviews
  • Serve as a client liaison during meetings
  • Interact with business partners to enhance systems
  • Develop departmental reports and key metrics

Benefits

  • Health, vision, and dental insurance
  • Life and disability insurance
  • 401(k) plan with company match
  • Paid Time Off (PTO) and paid holidays
  • Tuition reimbursement
Full Job Description

What will you be doing?

  • Supervise the activities, workload, and attendance of assigned employees to ensure delivery of departmental results

  • Evaluate opportunities in existing processes and proactively identify new processes, to assure quality delivery and departmental efficiency

  • Respond to escalating internal and external customer issues, determine root cause, explore and implement mistake-proofing measures

  • Support the growth and development of assigned employees, and conduct performance reviews

  • Support customer or prospect meetings, as serve as direct client liaison as needed

  • Proactively interact with business partners to develop and enhance systems

  • Develop custom departmental reports and presentations

  • Develop and monitor key departmental metrics to ensure standards are achieved

  • Participate in recruiting and hiring of new staff members

  • Perform all other duties and special projects as assigned.

What are we looking for?

  • Bachelor’s Degree or related leadership experience

  • Minimum 5 years of business experience

  • Minimum 3 years of leadership experience

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At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $87,550.00 - $124,755.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

  • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

  • Misrepresent or embellish qualifications, skills, or experience

  • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

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