Please note this is a 12+ months contract with a possibility of extension based on business needs

Job Title: Supervisor, Laboratory Operations

Reports to: Manager, Laboratory Operations

Vacancy status: This posting is for an existing position.

Status: Fulltime Contract, 12+ months

Location: CCB/SRL

Purpose of the Role

As a Supervisor, Lab Operations with a specific focus on the Surrey Reference Laboratory (CCB), you will be responsible for the achievement of goals and targets related to safety, quality, and cost-effective delivery of diagnostic services to assigned work groups. You will also be responsible for the efficient day to day operations of your assigned employee group, including planning, coordination, evaluation, and supervision of all technical and/or operational activities and management of all employees assigned to you.

Vacancy status: This posting is for an existing position.

Your responsibilities will include:

• Attract and retain talent, including hiring, onboarding, and training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager.
• Conduct performance management of their staff and ensuring accurate documentation of corrective actions taken.
• Manage day to day operation of their area and generally plan to weekly or monthly cycles.
• Develop and approve employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies.
• Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon.
• Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development.
• Demonstrate the ability to obtain the appropriate resources, work collaboratively with peers and support groups.
• Participate in local Leadership Teams and provide timely and appropriate communication to area staff.
• Support a work environment of continuous improvement with safety as a priority.
• A focus on implementing business plans including setting objectives and targets, assisting in the development of strategies for integration of new business and leading projects.

What you will bring to the role:

• College Diploma - Medical Laboratory Technologist or equivalent education and experience
• Must have relevant recent experience, knowledge, and technical skills in the appropriate field
• Previous team lead or supervisory experience preferred
• Current registration with CMLTO or CSMLS
• Microbiology and Urinalysis experience preferred
• 6 years laboratory experience or equivalent experience
• Must have technical knowledge
• Proven people leadership skills and change management abilities
• A "self-starter" and able to create a positive employee relations climate, fostering common goals and teamwork

Why Join Us?

At LifeLabs, you'll join a collaborative and patient-focused environment where your leadership directly supports the delivery of high-quality diagnostic services. As a Supervisor, Lab Operations within the Surrey Reference Laboratory (CCB), you will play a key role in leading day-to-day laboratory operations, supporting staff development, and driving continuous improvement across safety, quality, productivity, and service delivery. This role offers the opportunity to lead and mentor a skilled team in a fast-paced healthcare environment while partnering closely with operational leaders and support teams to ensure efficient, compliant, and people-centered laboratory operations.
What We Offer: Salary range: $74,941- 95,549 CAD annually (commensurate with experience)

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs' Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

Vaccinations are highly encouraged at LifeLabs'. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!