Iron Mountain

Supervisor, Imaging Operations

Iron Mountain • $71K — $89K *
Cerritos, CA 90703In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 2-3 years of experience supervising teams in high-volume production settings, especially with 15-30 employees
  • Strong knowledge of production management principles and quality assurance protocols
  • Familiarity with document imaging and data capture processes
  • Demonstrated leadership, project management, and cross-functional communication skills
  • High School Diploma or GED, or relevant certification

Responsibilities

  • Lead daily team operations to meet project goals and manage quality outcomes
  • Develop and mentor team members to enhance skills and performance
  • Ensure compliance with quality standards and local regulations related to sensitive data
  • Resolve customer issues effectively to maintain service quality
  • Monitor project timelines to ensure timely deliverables

Benefits

  • Location: 12958 Midway Pl Cerritos, CA 90703
  • Comprehensive benefits available from the first day of employment
  • 401(k) with company match and Employee Stock Purchase Program
  • Tuition reimbursement for continuous learning
  • Paid vacation, 7 paid holidays, and sick pay
  • Annual merit increases
  • Opportunities for professional growth and development
Full Job Description
Iron Mountain is seeking a highly motivatedImaging Supervisor to join our Digital Solutions team. In this role, you will be responsible for leading daily production activities to ensure efficient and high-quality conversion of physical documents into digital assets. Your leadership will be pivotal in maintaining productivity, fostering a safe and engaged team environment, and ensuring that all project deliverables meet strict customer and quality standards.

What You'll Do (Responsibilities)

In this role, you will:
  • Lead and Optimize Operations: Provide daily direction to the team to accomplish project goals, managing project timelines, quality, and the final outcome of customer orders and digital conversion processes.
  • Develop and Mentor Talent: Lead, mentor, cross-train, and provide accountable standards and measures for the department employees to build a skilled and high-performing team.
  • Ensure Compliance and Quality: Research and resolve customer issues and ensure operations strictly comply with organizational quality standards and policies, as well as local regulatory requirements for handling sensitive customer data.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:
  • 2-3 years of experience in supervising a team in a high-volume production environment, ideally for a team of 15-30 employees.
  • Strong knowledge of production management principles, quality assurance protocols, and document imaging/data capture processes.
  • Proven ability in team leadership, project management, and cross-functional communication.
  • High School Diploma or GED (or relevant certification).

What We Offer (Benefits)
  • Location: 12958 Midway Pl Cerritos, CA 90703
  • FULL BENEFITS - 1st Day of Employment
  • Competitive Pay with Annual Merit Increases
  • Paid Vacation + 7 Paid Holidays + Sick Pay
  • 401(k) with company match & Employee Stock Purchase Program
  • Tuition Reimbursement
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.

#donotpost

Reasonably expected salary range: $71,300.00 - $89,100.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group

About Iron Mountain

Iron Mountain Incorporated is a global leader for storage and information management services. The company provides solutions for records management, data backup and recovery, document management, secure shredding, and consulting services. Iron Mountain serves more than 225,000 customers in 50 countries and stores and protects billions of information assets, including critical business documents, electronic information, medical data, and cultural and historical artifacts. The company was founded in 1951 and is headquartered in Boston, Massachusetts.
Learn more about Iron Mountain
Size
26,750 employees
Market Cap
$14.7 billion
Industry
Business Services
Net Income
$342.6 million
Founded
1951
5 Year Trend
+5%
Revenue
$4.1 billion
NASDAQ
IRM
* Ladders Estimates

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