Oversee all Item Life Cycle functions including item set up, maintenance and disco as well as project work. Represent the team and provide support in resolving roadblocks. Facilitate system access & training. Partner with cross-functional teams to proactively meet the needs of each Brand/channel, enabling them to provide the optimal customer experience. ***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location include Carlisle, PA. Essential job functions: • Accomplish department objectives by managing staff, planning and evaluating Item Life Cycle activities. • Maintain staffing levels by recruiting, hiring and onboarding full-time and contract employees. • Facilitate system access & training. • Develop and enforce policies, procedures, and productivity standards. • Oversee & audit data collection, entry and accuracy, ensuring compliance with government regulations. • Represent Item Life Cycle on and with cross-functional teams. • Provide regular updates on team accomplishments, roles & responsibilities to leadership & partners. • Submit process & system improvements for the I.T. backlog(s) and participate in backlog discussions. • Take an active role in system-related projects; help develop QA tools and workflows. • Serve as escalation point and provide post-incident analysis. • Additional job duties may be assigned as needed to meet the needs of the business and support our values. Qualifications: • Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment • High school diploma or GED required; Associate's or Bachelor's degree in Business, Information Systems, Retail Operations, or related field preferred. • 3+ years of experience in systems administration, Item Life Cycle management, Product Master Data Management (MDM), or database maintenance. • 3+ years of experience leading, coaching, and developing teams in a retail, operations, or data management environment. • Strong knowledge of retail operations, merchandising, product information management, master data management, and Item Life Cycle processes. • Subject matter expertise in Item Life Cycle systems, processes, data governance, and data quality management. • Experience managing item setup, maintenance, discontinuations, product attribute management, and ensuring data integrity. • Proven ability to partner with cross-functional teams, resolve roadblocks, and support business objectives across brands and channels. • Experience facilitating system access, user onboarding, training, and process documentation. • Strong analytical, problem-solving, project management, and decision-making skills with the ability to manage multiple priorities. • Effective communication, leadership, and team development skills, including coaching, delegation, conflict resolution, and escalation management. Preferred Qualifications: • Familiarity with Biceps and SEGA systems. • Proficiency in Power BI reporting, analytics, and dashboard development. • Working knowledge of Interscale systems and reporting tools. ME/NC/PA/SC Salary Range: $92,640 - $138,960 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-BB1