OverviewResponsibilitiesWhat You'll Do as a Supervisor I:Some of the most important characteristics of a Lewis Services
Supervisor I is a desire to learn, an ability to adapt, and a commitment to engage in safe, constructive interactions with the public and lead staff with support. You are accountable for advancing a culture of safety and excellence while providing quality and value to our customers and clients
- Accountable for the operational results of General Foremen reporting to you and their crews.
- Schedule weekly crew visits with General Foreman, developing them in project management, safety leadership, reviewing underperforming jobs to develop and action plan, etc.
- Implement the Corporate Safety Program within your GF workgroups (training sessions, tailgate meetings, award programs, etc.) and hold your GFs accountable for its success.
- Work with General Foremen and Corporate Safety investigating and settling accident claims quickly, efficiently, and responsibly.
- Ensure high quality arboricultural work is being performed at all times through the QA/QC process.
- Ensure equipment repairs, preventative maintenance, and purchasing procedures are followed.
- Create and implement a communication cadence with existing customers, focused on customer satisfaction, retention, and development.
- Ensure compliance with all customers' contract specifications and requirements.
- Maintain open communication with Division Manager on all area operational activities.
- Foster relationships with potential customers as assigned by the Regional Vice President or Division Manager.
- Understand and administer all company policies and procedures.
- Attend internal and external training courses.
- Perform all other duties assigned by the Division Manager or Regional Vice President.
- Model all Leadership in Action (LIA) principles within area of responsibility, while developing and holding GFs accountable.
- Overall responsible for the professional growth, development, and success of each GF that reports to you.
- Ability to use the job costing reports to identify operation issues (efficiency, planning, etc.), cost control issues, and trends to improve the business.
QualificationsWhat You Bring:REQUIREDQUALIFICATIONS:- Minimum of 3 years of experience as a General Foremen or related experience.
- Have a safety champion attitude.
- Must have a valid drivers license.
- Strong verbal and written communication skills.
- Capable of reviewing and preparing estimates for fixed price lump-sum bids.
- Basic and practicable technology knowledge including E-mail, Microsoft Office, and Smartphones.
- Able and willing to travel via ground or air transportation. Emergencies may require extended out of town stay.
- IF REQUIRED by Territory: Must have ISA Certified Arborist and/or ISA Utility Specialist Certification and/or ISA Certified Tree Worker after one year of employment with support of the company.
Preferred Qualifications:- Bi-lingual (Spanish) would be a plus.
- Prior customer service experience.
- Ability to identify local tree species.
- Ability to learn new programs.
- QA/QC assessment experience.
- Demonstrated leadership and project management skills.
TECHNOLOGY, EQUIPMENT & TOOLS:- Proficient with standard office equipment i.e., computers, phones, scanner, fax, and copier.
- Proficient with Microsoft Office programs including Microsoft Excel, Microsoft Word, Microsoft
KNOWLEDGE, SKILLS & ABILITIES: - Detail-oriented and investigative skills
- Possess effective written and verbal communication skills.
- Excellent organizational skills.
- Work independently with minimal supervision.
- Accurately interpret and analyze documents.
- Effectively engage and interact with operations.
- Ability to embrace change and focus on process improvements.
Soft Skills:- Strong analytical and problem-solving abilities.
- Effective communication and training skills (both written and verbal).
- Ability to manage multiple projects and meet deadlines.
- Interpersonal and collaboration skills for cross-functional teamwork.
- Agile and adaptable to fast-paced environments with moderate to high levels of stress.
Physical DemandsAbility to:
- Lift 25 lbs. to shoulder height or higher
- Push or pull up to 25 lbs.
- Walk or hike up to one mile on uneven terrain
- Endure extreme climate variances (e.g., severe cold to high heat and humidity)
- Hear, speak, see, and communicate effectively
- Operate two-handed tools and equipment
- Regularly: stand, walk, sit for extended periods of time, reach and perform repetitive keystrokes
- Occasionally: stoop, kneel, crouch, crawl, climb stairs
Comments: You should expect variability in size, proportions, conditions, and weights of supplies, equipment, and work conditions.
Environmental ConditionsContinuously - Outdoor/Office work
Occasionally - Noise Levels
Frequently - Extreme Temperatures
Rarely - Contact with hazardous materials or air quality issues
Never - Confined Spaces
Comments: You should expect variability based on regional weather patterns. Personal protective equipment is required to be worn by OSHA and ANSI.
Tools & Equipment Equipment may include:
- Computers, phones, scanner, fax, and copier
- Microsoft Office programs including Microsoft Excel, Microsoft Word, Microsoft
What We OfferBenefits
Competitive pay $80,000-$95,000
Employee Stock Ownership Plan (ESOP)
Paid training and industry certifications
Health, dental, vision & HSA options
401(k) +
Paid time off and Employee Assistance Program (EAP)
