Site: North Shore Medical Center, Inc.

Job Summary
Summary

Under the general direction of the Chemistry Laboratory Manager and Medical Director, is responsible for staff orientation, training, and competency assessment, and daily supervision of work activities of personnel.

Does this position require Patient Care? No

Essential Functions
-Provides daily supervision of technical, clerical, and service employees.
-Plans, organizes, delineates, and schedules duties and responsibilities of Laboratory staff in conjunction with the Laboratory Manager.
-Assists other technologists as needed with technical problems and interpretation of results.
-Determines the priority of work at the laboratory, assuring the timely completion of work.
-Is responsible for ordering and maintaining an appropriate level of inventory and laboratory supplies.
-Maintains manuals on all Standard Operating Procedures and required records and reports.
-Responsible for ensuring staff adhere to all safety policies and procedures.
-Responsible for orientation, training, and competency assessments, assuring staff:

1. Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
2. Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
3. Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
4. Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
5. Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant or director; and
6. Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.

Qualifications

Education
Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Medical Technologist (ASCP) [MLS, MLT, MT] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) required

Experience
Clinical lab experience 3-5 years required and Supervisory experience 1-2 years preferred

Knowledge, Skills and Abilities
- The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
- Demonstrates advanced level of analytical skills and judgment.
- Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
- Must have understanding of computer technology and its application to analytical procedures and quality control.
- Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques.
- Must have the ability to work independently, evaluate situations and act appropriately.
- Detailed knowledge of applicable federal, state and accreditation requirements.
- Ability to multitask in a fast-paced environment.
- Advanced computer skills.
- Comprehensive understanding of test principles, equipment operation and computer system operations.
- Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
- Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
- Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
- Must be able to perform as a team member.
- Excellent interpersonal skills.
- Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$32.47 - $47.23/Hourly

Grade
7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.