Duke Energy Corporation

Supervisor, Distribution Control Center Operations (Charlotte, NC)

Duke Energy Corporation • $88K — $105K *
Charlotte, NC 28269In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required, or a combination of high school diploma/GED and relevant experience.
  • 5+ years of related work experience required.
  • Knowledge of electric or gas distribution operations preferred.
  • Recent supervisory experience preferred.
  • Effective written and verbal communication skills required.

Responsibilities

  • Manage and lead operational staff in a control center to ensure safe and reliable distribution operations.
  • Provide expertise in outage management, routine work, and operational techniques to ensure operational excellence.
  • Oversee adherence to safety and operational practices to meet key delivery objectives.
  • Monitor and plan control center response for weather events and system emergencies.
  • Coordinate with various departments for effective storm planning and resource deployment.

Benefits

  • Opportunity to work in a dynamic 24/7 operations environment.
  • Gain extensive experience in outage management and distribution safety protocols.
  • Leadership role with significant impact on operational performance.
  • Engagement with various departments for comprehensive operational alignment.
Full Job Description
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, October 2, 2026

Position Summary:

The position is responsible for providing leadership in the distribution control center to operator personnel in areas that could include a combination of any of the following: Outage Management, Routine Work, DSCADA Operations, or Switching Orders. This position plays a key role related to storm management and outage restoration providing coordination, decision making and leadership while maintaining the safety of field operating personnel,contract line personnel and the general public. Depending on location, this position may or may not be defined to work a shift schedule.

Responsibilities:
  • Manage and provide leadership to operational staff of a control center to deliver exceptional operational results for Delivery Operations and Duke Customers. Ensure that all operators are performing at a level that provides for the safe, reliable and efficient operation of the distribution system. Ensure that operational staff protect the Duke distribution system by monitoring the utilization of assets within allowed operating parameters. Ensure that operational staff flawlessly execute the remote operation of distributiuon line devices and feeder circuit breakers via System Control and Data Acquisition (SCADA) to ensure the distribution grid is controlled and operated safely and reliably.
  • Maintain knowledge on the work process and practices within the distribution control center and the processes of interdependent departments in Delivery Operations, Transmission Operations, Customer Services, Community Relations, and other partners. Provide subject matter expertise to operations partners by participating in leadership, process, and technology meetings or projects. Subject matter expertise must include knowledge of switching and tagging practices, field resource callout procedures, planned work practices, operational coordination with Transmission and Substation Operations, and utilization of various operations information technology tools.
  • Provide leadership and direction to operators in order to deliver exceptional results 24/7/365 in the areas of outage restoration, routine work execution, planned switching, isolation and tagging, operation of self-healing devices, maintenance of load reduction systems, and other system functions as designated by DCC leadership. Monitor operators' adherence to control center practices and processes that support key Delivery Operations objectives (safety, reliability, cost management, customer satisfaction, and employee satisfaction).
  • Track and monitor distribution system conditions, weather conditions, and outages to ensure adequate control center resources. Plan and coordinate with various departments to ensure a state of readiness relative to storm planning and deployment, preparing for system emergencies ensuring consistency in standard operating procedures across department/organizational lines, etc.


Required/Basic Qualifications
  • Bachelors degree
  • In addition to required degree, five (5) or more years related work experience
  • In lieu of Bachelors degree(s) AND five (5) or more years related work experience listed above, High School/GED AND six (6) or more years related work experience


Additional Preferred Qualifications
  • Knowledge of electric or gas distribution and/or electric transmission construction standards, operations processes, and work practices
  • Ability to quickly resolve distribution system issues
  • Demonstrated champion for working safely in an injury free culture.
  • Possesses recent supervisory experience
  • Demonstrated effective leadership skills
  • Demonstrated effective written & verbal communication skills with internal and external customers
  • Demonstrated effective problem solving and analytical skills
  • Demonstrated effective conflict management and negotiating skills.
  • Possesses advanced knowledge of computer systems and programs
  • Demonstrated motivational, presentation, public speaking skills.
  • Demonstrated organizational agility to work with all levels of the company
  • Demonstrated ability to motivate team members
  • Demonstrated ability to work self -directed and be a team player
  • Demonstrated effective interpersonal skills
  • Demonstrated ability to implement and lead others through changes


Has previous experience in a role that involved similar aspects of operational, technical, customer-focused related work. Examples include but not limited to:
  • Gas Operations
  • Grid solutions
  • Plant Operations (fossil hydro, nuclear)
  • Customer Contact Center
  • IT


Working Conditions
  • Onsite Mobility Classification - Work will be performed at a company facility. On-site employees are also required to live within a reasonable daily commute to their assigned work location, not greater than 50 miles one way.
  • Ability to work in a 24 X 7 rotating shift schedule


Specific Requirements
  • Possesses a valid drivers' license


Travel Requirements
5-15%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

About Duke Energy Corporation

Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest.

Duke Energy Corporation Careers

Join the dynamic team at Duke Energy Corporation, a leader in sustainable energy, where innovation, leadership, and diversity drive success. As one of the largest electric power holding companies in the United States, there has never been a better time to explore job opportunities with us. Work You’ll Do At Duke Energy, your work will directly contribute to shaping the future of energy across the nation. Our commitment to sustainable, reliable power is matched by our dedication to our team's professional growth and development. Lead in an Environment Focused on Innovation and Sustainability Duke Energy is at the forefront of integrating renewable energy and cutting-edge technology to meet tomorrow's energy needs. Join a team where your innovative ideas can flourish and where you are part of leading the charge toward a cleaner energy future. Transform Your Career with Unmatched Opportunities With a wide range of career paths, from engineering to customer service, Duke Energy offers job opportunities that cater to diverse skills and ambitions. Whether you're seeking an entry-level position or a more senior role, you'll find a culture that supports your career aspirations. Internship Programs and Professional Development Start your career journey through Duke Energy’s internship programs designed to give you real-world experience and insights into the energy sector. Our programs help bridge the gap between academic learning and professional employment, enhancing your resume and preparing you for future hiring opportunities. Be Part of a Great Team Duke Energy’s commitment to diversity and inclusive culture makes it a great place to work. Our team is our strength, and we thrive on the creativity and different perspectives that each member brings. Enjoy benefits that support both your professional and personal life, as you collaborate with talented professionals dedicated to making a difference. Future-Proof Your Career Advance your career with Duke Energy’s extensive training and development programs. From leadership development to technical skills enhancement, we provide the tools you need to succeed. Our commitment to your growth ensures that your career is always moving forward. Explore Discover how Duke Energy is leading the way in renewable energy solutions and how our workforce is pivotal in driving this change. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Duke Energy? Prepare your resume, sharpen your interview skills, and join a company that values what you bring to the table. SEARCH DUKE ENERGY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Duke Energy Corporation. By joining Duke Energy, you’re not just getting a job—you’re gaining a career where you can truly make a difference.
Learn more about Duke Energy Corporation
Size
27,605 employees
Market Cap
$79 billion
Industry
Energy & Utilities
Net Income
$1.3 billion
5 Year Trend
+2%
Revenue
$23.8 billion
NASDAQ
DUK
* Ladders Estimates

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