Job DescriptionThe Supervisor position reports to the Manager, Case Management and is responsible for the direct supervision of the assigned Case Managers, Coordinators, and Case Management Associates. Supervision includes the daily coordination and management of all assigned Case Management staff to ensure excellence in customer service. The Supervisor develops and implements an operational plan that includes staffing resources, policy and procedures, orientation and education, and quality improvement activities under the direction of the Manager and Director of Care Management. The position assures timely provision of coordinated patient care that includes all case management functions of care coordination, regulatory management, discharge planning, and interventions through application of case management standards of care.
Required Qualifications:- Bachelor's Degree Nursing Or
- Upon hire: Washington Registered Nurse License
- 3 years Discharge planning and case management in an acute care setting.
- 3 years Recent experience working with diverse patient populations including various age groups with physical or developmental disabilities, emotional, behavioral, and mental disorders.
- Experience working with patients who struggle with substance abuse and knowledge of the medication assisted treatment programs (Methadone/Suboxone)
Preferred Qualifications:- Master's Degree Nursing or Community Health
- Coursework/Training Crucial Accountability Training
- Coursework/Training Emotional Intelligence Training
- Supervisor or lead experience
About the TeamProvidence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
