Position Title: Program Supervisor
Status: Temporary Full Time Contract to March 31, 2027
Compensation: $43.75-49.75 per hour
Union/Non-Union: Non-Union
Reports To: Manager of Integrated Services
Position OverviewThe Program Supervisor is responsible for the efficient and effective operation of the assigned programs/services, including day-to-day operations, financial management, staff management, programming, program development and service delivery. As a member of the management team, the Program Supervisor shares responsibility for Health and Safety in the workplace as well as cross-program functions such as on-call rotations, education and promotion in the community, professional development and special projects.
Key Responsibilities• Oversee daily operations of mental health and addiction programs to ensure high-quality, efficient service delivery.
• Supervise and support front-line and relief staff, including scheduling, coaching, and performance management.
• Foster a safe, inclusive, and trauma-informed work culture that promotes staff development and collaboration.
• Monitor client flow, service delivery, and care coordination across HART Hub, Shelter, Housing, and Crisis programs.
• Apply harm-reduction, recovery-oriented, and culturally safe approaches to client care.
• Manage program budgets, expenditures, and reporting in collaboration with Corporate Services.
• Build strong relationships with community and health partners to enhance service coordination and identify emerging needs.
• Ensure compliance with CMHA policies, legislation, and occupational health and safety standards.
Qualifications•
Education: Bachelor's degree in social work or a related health/human services degree; Master's degree in social work or a related health/human services degree preferred.
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Registration: Registered and in good standing with OCSWSSW, CNO, or CRPO, preferred.
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Experience:
o Minimum five (5) years of experience in mental health and addictions, including crisis or stabilization settings.
o Minimum two (2) years in a leadership or supervisory role within a unionized, community-based environment.
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Knowledge & Skills:
o Strong understanding of trauma-informed, harm-reduction, and recovery-based care models.
o Knowledge of system navigation, crisis response, and integrated care frameworks.
o Excellent leadership, organizational, and conflict resolution skills.
o Familiarity with Ontario Health and Ministry funding structures, reporting, and accountability frameworks.
o Proficiency in Microsoft 365 and client record management systems.
Working Conditions• Combination of office, community, and on-site environments.
• Flexible schedule including some evening or weekend availability depending on program needs.
• Participation in the agency's on-call rotation may be required.
Additional Requirements• Valid Ontario driver's license, proof of insurance, and access to a reliable vehicle.
• Acceptable Police Vulnerable Sector Check required upon hire, and maintained throughout employment.
• Certification in First Aid/CPR.
• Certification or willingness to obtain withing 3 months: ASIST, Non-Violent Crisis Intervention.
- Bilingualism (English/French) considered an asset.
DisclaimerDue to the changing nature of work and the work to be done, job qualifications and job descriptions may be altered from time-to-time.
CMHA Algoma offers a competitive compensation package, extensive benefit and pension programs, paid time off and a 35-hour work week.
To ApplyPlease submit a resume and cover letter on our HRIS Portal here, no later than August 14, 2026 at 4pm.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Additional InformationReason for Posting: Backfill
