Baltimore County Public Schools

Supervisor, Business Systems Support

Baltimore County Public Schools$96K — $155K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a related field.
  • Five years of experience in information systems administration, project management, systems analysis, or related IT field.
  • Preferred experience with Oracle Cloud Fusion, Business Objects, and SQL.
  • Knowledge of technology and information systems administration concepts.
  • Skill in problem-solving, project management, and technology use.

Responsibilities

  • Collaborate with departmental units and end users to manage incidents and ensure documentation reporting.
  • Oversee the Systems Analyst for electronic time and attendance applications and assist payroll and HR experts.
  • Communicate with vendors to resolve issues and conduct application testing.
  • Gather software development requirements to enhance finance systems functionality.
  • Facilitate product implementations and upgrades, serving as the main contact for troubleshooting.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Life insurance and disability coverage.
  • Flexible spending accounts.
  • Paid holidays and sick leave.
  • Flexible leave options including FMLA and sick bank.
Full Job Description
JOB DESCRIPTION

Supervise and lead the informationsystems support for Fiscal Services applications, business process analysis and requirements definition, and data warehousing and reporting.Performs other duties as assigned.


JOB RESPONSIBILITIES
  • Collaborates with departmental units, including end users for the purpose of ensuring proper incident management methodologies are established and maintained, to include issue analysis, documentation reporting, test case development, unit, and system testing.

  • Oversees the Systems Analyst for the electronic time and attendance application(s).Assists the Payroll and Human Resources subject matter experts on the employee electronic time and attendance business processes.

  • Communicates with vendors to resolve and test reported application issues.

  • Collaborates with client offices to ensure that proper test case scenarios are maintained for customizations and upgrade testing.

  • Facilitates the gathering of software development requirements to supplement baseline Finance systems functionality and data management.

  • Facilitates third party product implementations and upgrades including serving as primary contact for troubleshooting and communicating activities to ensure products are used effectively and efficiently.

  • Collaborates with functional system administrators and technical support to ensure the data warehouse maintains a high level of availability and integrity.

  • Provides guidance to client offices and schools for information systems best practices to support users.

  • Collaborates with system administrators and development staff to standardize and maintain process definition documentation.

  • Develops and maintains a working knowledge of the systems financial and human resources data warehouse architecture and content.

  • Maintains reporting universes for financial and human resources systems.

  • Develops reports for accounting and payroll systems for use by school and office-based staff and accounting and budget staff.

  • Provides reporting guidance and advanced support in the development of complex reporting requests. Coordinates Conversion of data for required State reporting.

  • Serves as the systems procurement card system administrator. Conducts training on Pcard policies, rules, and procedures. Assists with audits of Pcard activity.

  • Develops reports for year-end audit and preparation of the Annual Comprehensive Financial Report.

  • Performs other duties as assigned for the purpose of meeting the needs of the department and school system.


JOB QUALIFICATIONS

Education, Training and Experience:

  • Bachelor9s degree in a related field.

  • Five years9 experience in information systems administration, project management, systems analysis, or a related field of information technology.

  • Oracle Cloud Fusion, Business Objects, and SQL experience preferred.

Note: Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered.

Knowledge, Skills, and Abilities:

  • Knowledge of current and emerging technology, information systems administration concepts and best practices, information system access control best practices and audit controls, web-centric information systems architecture, project management best practices, processes, method and techniques for analysis and evaluation of business practices, office equipment/software.

  • Skill in problem solving, managing projects/programs, facilitating meetings, effective listening, monitoring activities, use of technology.

  • Skill in reviewing and interpreting highly technical information and writing technical materials.

  • Skill in speaking persuasively to implement desired actions. Problem-solving skills.

  • Ability to schedule activities, meetings, and/or events; often gather, collate, and/or classify data; and use basic, job-related equipment.

  • Ability to meet schedules/deadlines, teamwork, establish and maintain effective working relationships, implement information technology solutions, manage diverse teams, multi-task, prioritize.

PHYSICAL AND ENVIRONMENTAL CONDITIONS:

The work of this class is generally sedentary with occasional walking, standing, and other limited physical activities.Duties require travel to sites throughout Baltimore County and movement through project sites, buildings, and areas under construction.

CONDITIONS OF EMPLOYMENT:

This position is considered 9essential as needed9 and is required to work when schools are closed due to inclement weather or other emergency conditions. Persons appointed to this class participate in on-call rotation and may be required to work beyond their normally scheduled hours with little or no advanced notice. Work may include evenings and weekends as required.

FLSA:Exempt

RETIREMENT: Eligible for the Baltimore County Employees9 Retirement System.

GRADE: OPE Grade 08

SALARY:$96,570 - $155,327

Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at:

Office of Payroll - Baltimore County Public Schools-www.bcps.org/operations/fiscalservices/payroll

OTHER COMPENSATION:Position may be eligible for relocation bonus, extra duty activities pay, or other student activities pay as defined in the applicable Bargaining Unit Agreement.

BENEFITS: BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid holidays, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire.

Visit the BCPS website for additional information about benefit plans for BCPS employees athttps://www.bcps.org/hr/compliance/benefits_and_retirement

This posting describes the duties and responsibilities of a position or group of positions. It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.

About Baltimore County Public Schools

Baltimore County Public Schools (BCPS) is a large public school district located in Baltimore County, Maryland, United States. The district has a diverse student population of over 115,000 students and employs over 18,000 staff members. BCPS is the 25th largest school district in the United States. The district operates 174 schools, including 115 elementary schools, 29 middle schools, and 24 high schools. BCPS is committed to providing a high-quality education to all students and preparing them for college and career success.
Learn more about Baltimore County Public Schools
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