Supervisor, Business Development

Apex Utilities

$80K — $100K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University Degree in a relevant business or financial discipline.
  • Over 5 years of experience in the utility industry and 2 years in a supervisory business development role.
  • Proficient in handling customer escalations and resolving complex issues.
  • Experience in preparing economic evaluations and decision documents.
  • Valid Class 5 Alberta Driver's License with an acceptable driver’s abstract.

Responsibilities

  • Lead the New Business Life Cycle, maintaining strategic relationships with customers.
  • Prepare financial models and business cases for project feasibility assessments.
  • Manage the customer application and intake process, providing ongoing support.
  • Oversee customer contract management processes for franchisees and large customers.
  • Coordinate company representation at events and networking functions, acting as a brand ambassador.
  • Monitor industry trends and competitive data to aid strategic planning.
  • Identify and nurture potential customers from interest to acquisition.

Benefits

  • Visit company operating territory with travel requirements (15-25%).
  • Possibility of evening or weekend commitments for industry events.
Full Job Description
Job Posting: Supervisor, Business Development
Job Category: Corporate Services & Stakeholder Relations
Requisition Number: S5-26
Application Deadline: May 27, 2026


What You Will Do:

As the Supervisor, Business Development, you will play an essential role within our Corporate Services & Stakeholder Relations department, reporting to the Manager, Business Development & Community Relations. Your responsibilities will include, but are not limited to:

  • Leading and Executing the New Business Life Cycle;
    • Building and maintaining long-term strategic relationships with new and existing customers;
    • Preparing financial models, economic evaluations, and business cases to assess project feasibility;
    • Preparing financial, operational, and regulatory reporting to support decision making and business reviews;
    • Leading customer application and intake process, including communication, correspondence, and on-going support to the customer;
    • Leading quality control and continuous improvement initiatives across new business life cycle processes.
  • Leading and Executing the Customer Contract Management Life Cycle by:
    • Building and maintaining long-term strategic relationships with new and existing franchisees, permit holders, and large volume customers for contractual purposes;
    • Planning, coordinating, and executing customer contract and franchise agreement life cycle processes for new and existing customers;
    • Preparing financial analysis, evaluations and business information for customers, as required by contracts and/or business needs.
  • Leading and Developing Community Relations by:
    • Administering and executing Apex's sponsorship program;
    • Preparing financial and operating reporting to support decision making and business reviews;
    • Coordinating, participating, and representing the company as a brand ambassador at events and networking functions and;
  • Driving customer growth;
    • Monitoring and reporting on industry trends, customer data, and competitive landscape to support strategic planning and decision-making;
    • Identifying and nurturing potential customers from initial interest to customer acquisition.


What You Will Bring:

Required qualifications:

  • University Degree in a relevant business or financial discipline;
  • More than five (5) years in the utility industry with two (2) years of experience in business development in a supervisory role;
    • Experience in the areas of business development, including being able to handle customer escalations and resolve difficult issues
    • Experience in and skills in preparing economic evaluations and decision documents.
  • Valid Class 5 Alberta Driver's License. An acceptable driver's abstract is also required for this position.


Note: Travel within the company's operating territory is required (15-25%) with occasional travel outside of region. Occasional evening or weekend commitments for industry events are also part of the role.

Preferred skills and qualifications:

  • Advanced MS 365 Office Suite products (Word, Excel, PowerPoint, SharePoint, Outlook);
  • Proficient in Customer Information Systems; and
  • Intermediate skill set in utilizing Customer Relationship Management applications (i.e. Salesforce)
  • Strong verbal and written communication skills;
  • Strong interpersonal and relationship building skills; and
  • Good understanding of the Alberta gas utility industry, natural gas regulatory framework and construction processes.


If you meet most but not all qualifications, you are still encouraged to apply.

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