Metronorth Railroad

Superintendent, Network Systems

Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or equivalent experience
  • At least 8 years of professional work experience
  • Minimum of 5 years in a managerial or supervisory role
  • Knowledge of high-speed fiber optic technologies and equipment
  • Familiarity with network protocols, monitoring tools, and fault identification strategies

Responsibilities

  • Oversee staff for maintenance and operation of 24/7 Fiber Optic Network Infrastructure
  • Manage repair and maintenance programs ensuring efficiency and compliance
  • Direct the construction of circuits and maintain related documentation
  • Provide technical oversight for capital projects supporting operational requirements
  • Lead emergency response efforts during major network failures
  • Ensure staff receive safety and technical training to enhance career development

Benefits

  • Opportunities for professional development and career advancement
  • Participation in safety and technical training programs
  • Involvement in significant capital projects impacting public infrastructure
  • Potential for engagement in a stable and unionized work environment
Full Job Description
Description

Position at New York City Transit

JOB INFORMATION:

Title:

Superintendent, Network Systems

Authority:

TA

Department:

Subways

Division/Unit:

Electronics Maintenance (EMD) / Telecommunications (TELECOM)

Location:

Various

Hours:

Various

Reporting Manager (if Applicable)

General Superintendent, Network Systems

Deadline (if Applicable)

Open until filled

Compensation:

$152,072 (UTLO Grade D)

RESPONSIBILITIES:

The position oversees staff responsible for remedial and preventative maintenance, testing, installation, and operation of NYCT's 24/7 mission-critical Fiber Optic OT Network Infrastructure. The incumbent will manage repair and maintenance programs, ensuring work is performed efficiently and in accordance with established standards. Additional responsibilities include directing the construction of circuits and maintaining comprehensive records, documentation, drawings, and management systems. The role provides technical oversight for capital projects and ensures operational requirements are fully supported. This position also requires regular coordination with vendors who provide network support services. During emergency situations and major failures, the incumbent will lead response efforts to ensure timely and effective corrective action. The incumbent also ensures all employees receive appropriate safety and technical training and promotes career development through a succession-planning approach designed to strengthen future leadership and technical capability.

EDUCATION AND EXPERIENCE:
  • Baccalaureate from an accredited college in Computer Science or a satisfactory equivalent.
  • Eight (8) years of professional experience.
  • Five (5) years of Managerial/Supervisory Experience.


DESIRED SKILLS:
  • Familiarity with fiber networks (ASYNC/SONET) and knowledge of fiber optic cable testing and troubleshooting, network monitoring & fault identification, network protocols and topologies.
  • Knowledge of high-speed fiber optic transmission technologies & equipment; NORTEL Legacy Fiber Transmission Equipment, CISCO, Fujitsu, etc.
  • Command Center Environment experience, using NMA or other network monitoring tools and applications, including ticket generating applications.
  • Fiber Transmission Equipment, Nortel Legacy, CISCO, Fujitsu, CIENA, ETHERWAN etc.
  • Knowledge of Network Equipment DC Power Plants.
  • Certifications in varied switch and router specializations I.e., CCNA, CCNP, Fujitsu MEF/Carrier Ethernet Certification
  • Knowledge of NYCT safety rules and regulations, business practices and procedures.
  • Experience working in a union environment; familiarity with agency's disciplinary process.
  • Excellent written, verbal, interpersonal skills, project management, and PC skills including MS Office suite applications.


SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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