Subcontractor Compliance Manager
Position SummaryThe Subcontract Compliance Manager position is a multi-dimensional role that requires extensive leadership, management, decision-making, and data analysis skills. The position's primary objectives are to lead and manage the team's performance to ensure KBS and its customers are protected from supply chain risk by administering and managing all aspects of the subcontractor lifecycle. This includes the coordination of working with subcontractor sourcing teams, initiating the onboarding and qualification process of new subcontractors, monitoring subcontract compliance maintenance, investigating and resolving a variety of subcontract related disputes, facilitating and coordinating subcontract terminations and acting as a liaison with cross-functional teams. As a manager, you will train, develop, and lead support staff.
Essential Duties and Responsibilities- Develops or revises training documentation such as process flowcharts, guidance documents, and procedure manuals.
- Provides training and guidance to support staff to ensure their performance is focused on protecting KBS and its customers from supply chain risk
- Regularly meets with support staff to review performance measurements, provide constructive feedback, brainstorm and share ideas
- Assists with subcontractor contract negotiation
- Develops ad-hoc reports to assist team with tracking workload and status of ongoing projects
- Provides management reports as needed to Director of Subcontractor Compliance
- Assesses current processes on a frequent basis to identify process improvement opportunities
- Improves processes and documents procedures based on collection of metrics, feedback from team members, and approval from department or company leadership
- Sets up cross-functional meetings or conference calls to resolve issues, mitigate risk or discuss ways to solve problems and improve processes
- Works on miscellaneous projects and generates ad-hoc reports
- Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others
- Performs other related duties as required and assigned
Additional Duties and ResponsibilitiesUpon management request.
QUALIFICATIONS- Process engineering and database skills are preferred but not required
- Experience with contracts, insurance, legal, payroll, or human resources is preferred but not required
- Facilities Maintenance industry experience is a plus
- Demonstrates effective leadership, management, and critical thinking skills
- Demonstrates excellent interpersonal, listening, and conflict management skills
- Possesses adaptability, resourcefulness, ability to navigate varying requests, and stress tolerance
- Has excellent communication skills, both oral and written
- Possesses strong mathematical skills, ability to analyze and disseminate data, and create reports
- Ability to analyze problems and implement effective solutions
- Superior attention to detail, data entry accuracy, and editing skills
- Demonstrates superior time management and prioritizing skills, including sensitivity to urgent matters
- Demonstrates honesty and integrity at all times
- Ability to follow appropriate safety guidelines
- Demonstrates ability to be flexible, prioritize tasks and responsibilities and complete duties and projects within allotted time
- Able to respond to change productively and to handle additional tasks and projects as assigned
- Through actions and example, ensures that KBS values are fully incorporated into company customer and vendor interactions
EXPERIENCE REQUIRED- Knowledge of customer service and supply chain management principles and practices
- 5 years' experience and knowledge of administrative procedures
EDUCATION- High School Diploma, General Education Degree, or equivalent; Bachelor's Degree is a plus
- Demonstrated keyboarding skills of at least 45wpm
LANGUAGE SKILLS- Bilingual English/Spanish preferred
- Must be able to read and interpret documents, such as letters, email communication, contracts, instructions and procedure manuals in oral, written or diagram form
- Must be able to write detailed and summary reports
MATHEMATICAL SKILLS- Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Must be able to apply mathematical concepts to practical solutions
- Must be able to analyze statistical reports
REASONING ABILITY- Ability to apply common sense understanding to carry out instructions
- Ability to deal with standardized situations with only occasional or no variable
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
COMPUTER SKILLS- To perform this job successfully, an individual should have knowledge of Microsoft Office programs to include, but not limited to Word, Excel, PowerPoint and Outlook, with an emphasis on Excel (VLOOKUP, Pivot Tables, Graphs, etc.).
Working Conditions/Physical Requirements Schedule:
- Regular weekly schedule; weekends or holidays as needed
The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements:
- Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs.
- Ability to speak clearly (use of voice)
- Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focus
Environment:
- Office environment generally mild to moderate conditions including varying temperatures and noise levels conducive to a busy workplace and office equipment
- Lighting varies based on building requirements and may be adjusted within reason
- Time constraints and related pressures to complete work are high
Travel:
