Salary: See Position Description
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number:
Agency: University of South Carolina
Opening Date: 09/16/2026
Closing Date: 10/30/2026 11:59 PM Eastern
Agency Specific Application Procedures:: Your application must be submitted online at https://apptrkr.com/9829749
Class Code:: AM55
Position Number:: 9829749
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: Unclassified
Job Responsibilities
Student Systems Tech Team Manager Department: IT Enterprise Applications Advertised Salary Range: Part/Full Time: Full Time Help shape the future of student technology at the University of South Carolina. We are seeking an experienced technology leader to lead the technical team responsible for Ellucian Banner and the applications and integrations that support the student experience across USC. As our Student Systems Technical Team Manager, you will lead a talented team of technical professionals, influence the direction of critical enterprise systems, modernize and improve how we deliver technology, and partner with university leaders and functional teams to solve meaningful problems. If you have strong Banner technical expertise, enjoy leading and developing people, and want an opportunity where your work directly supports students and the mission of a major university, we would like to hear from you. The Student Systems Technical Team Managerprovides technical and people leadership for the team responsible for the development, configuration, integration, maintenance, and production support of USC's core student systems. The position leads a team of six technical professionals supporting Ellucian Banner, along with related technologies such as DegreeWorks, Banner Document Management, batch processing, integrations, and other applications supporting the student lifecycle. This is more than a day-to-day application support role. You will help set the technical direction for USC's student systems, establish strong development and production-support practices, improve automation and integration, reduce technical debt, and ensure these mission-critical systems remain reliable and secure. You will work closely with partners in areas such as Admissions, the Registrar, Financial Aid, and other university organizations to translate business needs into sustainable technical solutions. Key Responsibilities - Lead and develop a high-performing technical team responsible for USC's Student Systems applications. - Provide technical leadership for Ellucian Banner, DegreeWorks, Banner Document Management, batch processing, integrations, and related technologies. - Oversee the development, configuration, testing, deployment, maintenance, and continuous improvement of student systems. - Ensure reliable day-to-day operations of mission-critical systems, including production troubleshooting, root-cause analysis, upgrades, patches, and performance management. - Lead technical projects involving new functionality, integrations, enhancements, upgrades, and data migrations. - Establish and continuously improve development, testing, documentation, change management, source/code management, and production-support standards. - Partner with functional organizations and stakeholders to translate business requirements into effective, maintainable technical solutions. - Manage vendors and third-party technology providers and coordinate their work with university technical and functional teams. - Protect the security, integrity, privacy, and availability of student information, including adherence to FERPA and university IT policies. - Build strong relationships with university customers through responsive support, clear communication, accountability, and a service-oriented approach. What We're Looking For - Bachelor's degree and 5+ years of relevant professional experience, or an equivalent combination of education, certification, training, and experience. - At least 2 years of experience managing or supervising technical professionals. - Significant experience supporting a Student Information System, with 5+ years of Ellucian Banner Student experience strongly preferred. - Strong technical knowledge of databases, SQL, system integrations, APIs/interfaces, data management, and enterprise application architecture. - Experience with application development and the full software development lifecycle, including design, testing, deployment, maintenance, and change management. - Experience planning and executing enterprise application upgrades, patches, configuration changes, and production deployments. - Demonstrated ability to troubleshoot complex production application and integration problems and lead effective root-cause analysis. - A leadership style that develops people, encourages collaboration, builds technical depth, and holds teams accountable for results. - Strong customer-service orientation and the ability to build trusted relationships with both technical and nontechnical partners. - Ability to communicate complex technology issues clearly to audiences ranging from developers to functional leaders and senior management. - Commitment to security, documentation, operational discipline, continuous improvement, and reliable production support. Why Join Us? - Make an impact that matters. The systems you lead directly support students and some of the university's most important academic and administrative processes. - Lead, don't just maintain. This role has the opportunity to improve technical practices, modernize processes, strengthen integrations, and influence the future direction of USC's Student Systems environment. - Build a great team. You'll lead six technical professionals and have the opportunity to develop talent, expand knowledge across the team, and create a strong engineering and customer-service culture. - Solve interesting problems at enterprise scale. Banner and its surrounding ecosystem touch numerous applications, integrations, business processes, and university organizations. - Work closely with the people who use what you build. You'll partner directly with Admissions, Registrar, Financial Aid, academic organizations, and other university stakeholders. - Balance stability with modernization. You'll be responsible for keeping critical systems dependable today while helping USC improve and modernize them for tomorrow. - Join a mission-driven organization. Your technical leadership ultimately supports education, research, faculty, staff, and student success rather than simply delivering technology for its own sake. Perks of the University of South Carolina - Downtown COLA Location. Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events. - Energetic Leadership. Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting.
Minimum and Additional Requirements
Knowledge/Skills/Abilities - Banner student system, Higher Education, Development Life Cycle.
Preferred Qualifications
Preferred Qualifications - Minimum of 2 years managerial experience. - Experience with Student Information Systems (e.g., Banner, PeopleSoft or similar). - Strong knowledge of databases (SQL), system integrations, and data management. - 5+ years Banner Student Systems experience.
Additional Comments
Job Close Date 10/30/2026 Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by October 30, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: - Health and Life Insurance - Retirement Programs - Paid Tuition - Dependent Scholarships - Annual Leave - Sick Leave - 13 Paid Holidays (including an extended December holiday) - Paid Parental Leave - Professional Development Opportunities Clickhttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsc.edu%2Fabout%2Foffices_and_divisions%2Fhuman_resources%2Fcareers%2Findex.php&data=05%7C01%7CKURTRS%40email.sc.edu%7Ceca45df616784275e15908dab2a706ac%7C4b2a4b19d135420e8bb2b1cd238998cc%7C0%7C0%7C638018727680845870%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=j6sQGvabHDZHDmRBFwMrq8P8QCuDmChuJ%2FH5%2F8hDRUw%3D&reserved=0 to learn more about why you should work at USC. To apply, please visit: https://apptrkr.com/9829749
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
