A Day in the Life of a District Manager III:

As a Liberty Military Housing District Manager III, you will be responsible for overseeing the operations of a large or multi-site, multi-family residential community.  Your role is responsible for the property’s financial success, supervising the performance of on-site personnel and providing a quality living experience for our residents.  You will be required to have full knowledge of property operations and be responsible for ensuring that all on-site personnel perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

Leadership:

• Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.
• Evaluate the efficiency of staff and provide on-going training, coaching, counseling, and supportive leadership.
• Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.

Operational/Administrative:

• Responsible for the community budget and achievement of operational, financial and occupancy goals which includes overseeing, reviewing and monitoring all district accounting and financial matters (Processing of A/P, A/R, delinquencies, process PAF’s, budget approvals, collections, invoicing, etc.).
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Oversee all Capital Expenditure projects for the community (i.e. approvals, letters, tracking, scheduling, and inspections).
• Participate and oversee staff in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.
• Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH’s quality standards.
• Ensure make-readies and other maintenance projects are completed accurately and timely by maintenance staff according to LMH’s quality standards.
• Contribute to a safe and secure environment, reporting potential safety hazards and adhering to all company safety policies, practices and regulations.
• Comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.

• Operate a company or personal vehicle to travel to various locations for work purposes.

Resident Relations:

• Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
• Work in conjunction with district staff/community services team to develop and/or implement resident retention programs (i.e., resident functions, monthly newsletters, etc.).
• Consistently ensure policies of the community are followed by residents and take appropriate/corrective action when necessary.

What A Property Manager Needs For Success:

• Minimum of 5 years’ experience in the property management industry (previous supervisory experience preferred).
• Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
• Ability to encourage a positive and collaborative team environment.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Fair Housing certification – must obtain Fair Housing certification within 2 weeks of employment.
• Experience with and understanding of budgets and financial operations.
• Effective communication and interaction with management team, military partners, subordinates, vendors or residents, sufficient to exchange or convey information and to give and receive work direction.
• Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.
• Possess a positive and professional demeanor in all business interactions, under all circumstances.
• Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Must possess a valid driver's license.  Ability to operate a company or personal vehicle or electrical cart.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Available to work a flexible schedule including weekends, off-hours and emergencies as required.

Pay Range: $90,000.00 - $105,000.00 Annually