Strategy Insights and Planning Associate Consultant

ZS's Strategy Insights and Planning teams partner with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

What you'll do: Strategy Insights and Planning Associate Consultant in the Strategy & Transformation Service Area will...

• Partner with clients to design and execute large-scale transformation initiatives across strategy, operations, technology, and organizational effectiveness
• Support organizational transformation efforts including operating model design, governance structures, process optimization, and future-state organization design
• Lead workstreams focused on change management, stakeholder engagement, change readiness, communication planning, and adoption strategies
• Facilitate client workshops and working sessions to align stakeholders, define priorities, and drive decision-making
• Develop transformation roadmaps, implementation plans, and PMO governance processes to support successful execution
• Assess current-state business processes, identify improvement opportunities, and design scalable future-state solutions
• Collaborate with cross-functional client teams to coordinate complex transformation programs and ensure alignment across business functions
• Support marketing and digital transformation initiatives, helping organizations improve customer engagement, commercial effectiveness, and operational performance
• Apply structured problem-solving approaches to address organizational, workforce, and operational challenges
• Monitor transformation progress, identify risks and dependencies, and recommend mitigation strategies to keep initiatives on track

What you'll bring:

• 2-5 years of consulting, transformation, organizational effectiveness, change management, workforce advisory, human capital, or operational excellence experience
• Experience supporting client-facing engagements within consulting, advisory, or transformation-focused environments
• Demonstrated experience leading or supporting organizational change initiatives, technology implementations, process transformations, or operating model redesigns
• Knowledge of change management methodologies, stakeholder engagement strategies, and organizational adoption frameworks
• Experience working within PMO structures, governance models, or large-scale transformation programs
• Strong workshop facilitation and stakeholder management skills, including the ability to influence cross-functional teams and senior leaders
• Ability to translate complex business challenges into actionable recommendations and implementation plans
• Experience developing roadmaps, process maps, business cases, governance frameworks, and executive-level presentations
• Strong analytical and problem-solving skills with the ability to balance strategic thinking and execution
• Experience within healthcare, life sciences, pharmaceuticals, or other highly regulated industries is preferred but not required
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

Relevant functional experience may include:

• Organizational Transformation
• Organizational Design
• Change Management & Change Enablement
• Human Capital Advisory
• Workforce Transformation
• Workforce Strategy
• Operating Model Design
• PMO & Transformation Office Leadership
• Process Improvement & Process Excellence
• Governance & Decision-Making Frameworks
• Marketing Transformation
• Digital Transformation
• Operational Excellence
• Future of Work Initiatives

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.