The Role We're looking for a passionate and empathetic leader to join us as an
Strategy & Growth Manager. You will report to the Pennsylvania General Manager. This is a
Full-Time Hybrid opportunity based in Philadelphia, PA
. In this role you will be responsible for driving state-wide growth strategies and leading multidisciplinary teams that facilitate patient acquisition, intake operations, documentation management, and preliminary clinical assessments.
Key Responsibilities:- Lead Regional Growth Teams: Oversee multiple teams, driving efficiency and process improvements to enhance patient experience.
- Drive Partnerships & Referrals: Guide Business Development Associates in expanding partnerships, creating brand awareness, and optimizing resource allocation for growth.
- Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification.
- Manage Document Collection: Oversee teams handling documentation review to qualify families for our program.
- Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
- Ensure Cross-Functional Alignment: Collaborate with the General Manager and other departments to align growth strategies with state objectives.
- Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.
The Requirements: - At least 1-3 years of operational leadership experience, preferably in healthcare, community outreach, or growth/sales-oriented roles.
- Experience leading multi-disciplinary teams in fast-paced environments.
- Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution.
- Strong analytical skills with experience using data to drive decision-making and process improvement.
- Excellent communication skills, both with team members and external partners.
- Deep empathy and emotional intelligence, with genuine passion for helping underserved communities.
- Must reside or be willing to permanently relocate to the Greater Philadelphia Area, where the position is based and be willing to travel within the state regularly.
Benefits:- Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work - full-time employees are eligible for an annual company performance bonus.
- Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
- Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
- Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
- Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
