Google

Strategy and Operations Senior Associate, gTech GTM

Google$124K — $178K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 4 years in management consulting, sales operations, business strategy, or corporate advisory
  • 2 years working with executive stakeholders on business strategies
  • Master's degree/MBA or advanced degree preferred
  • Experience in business operations or the online media industry, especially in customer support

Responsibilities

  • Act as a strategic partner supporting leadership on service transformations and operational excellence
  • Define and launch initiatives to improve customer experience and operations
  • Problem solve with senior leaders to deliver strategic insights based on business analyses
  • Collaborate with stakeholders in annual planning and management metrics
  • Identify gaps and propose changes to develop scalable solutions

Benefits

  • Flexible work location options including multiple major cities
  • Opportunities for professional growth and networking in a leading tech company
  • Involvement in high-visibility, strategic projects
  • Access to a dynamic team focused on innovation and operational excellence
  • Potential bonuses and equity opportunities
Full Job Description
info_outline
X This role may also be located in our Playa Vista, CA campus.

The application window will be open until at least July 14th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Bruno, CA, USA; San Francisco, CA, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
  • 2 years of experience working with executive stakeholders, developing business strategies, or managing cross-functional initiatives.

Preferred qualifications:
  • Master's degree, MBA, or other advanced degree in a business or technical field.
  • Experience in business operations, service operations, customer support operations, or the online media industry.
  • Experience designing processes and implementing cross-functional strategic projects to solve business problems.
  • Experience structuring strategic analysis and messaging using spreadsheets and presentations.
  • Experience implementing strategic and large-scale operational initiatives in a change-oriented, fast-paced environment.


About the job

gTech's Strategy and Operations team (gSO) is made up of strategic partners and trusted advisors that drive success and transformative changes for gTech. We create value through deep functional and business expertise combined with analytical excellence to formulate and deliver strategies. Using core capabilities like strategy, analytics, and communications, we empower gTech to do amazing things to land the present, and build for the future.

The Central gTech Strategy and Operations organization focuses on the most critical and influential cross-gTech initiatives, ensures cross-functional alignment of goals and execution, provides business critical insights using analytics, and helps teams across gTech drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level organizational priorities with strong day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

In this role, you will drive solutions to complex, ambiguous, and high-visibility business problems and opportunities for gTech, ranging from AI automation to the future of customer experience. You will influence the goal setting, help transform early stage ideas into future-growth initiatives, and manage operations to ensure a strong landing that drives measurable impact.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $124000 - $178000 (USD) 15% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Act as a strategic partner to the business supporting the leadership on service transformations, operational excellence, and organizational initiatives.
  • Define, launch, and drive strategic and analytical initiatives to improve customer experience, internal and external processes, and operations.
  • Problem solve with senior leaders to deliver strategic insights and recommendations based on business analyses.
  • Collaborate with cross-functional stakeholders in annual business planning, headcount management, and key organizational metrics.
  • Identify gaps and propose changes to existing policy, systems, and process frameworks to develop scalable solutions and manage risks.

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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