Strategy and Operations Director

Nourish

$130K — $180K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of experience in strategy work (management consulting, finance, business operations) and start-up involvement
  • Ability to balance long-term strategic vision with hands-on execution
  • Proven experience in leading teams and driving high performance
  • Strong analytical and problem-solving skills, comfortable using Excel/SQL
  • Excellent communication skills for translating complex data into actionable insights
  • Self-starter personality with a proactive approach and comfort with ambiguity
  • Strong organizational and project management abilities, capable of multitasking
  • Passion for enhancing healthcare access and outcomes through innovative practices

Responsibilities

  • Define and own the strategic roadmap, driving high-impact initiatives from inception to completion
  • Establish, manage, and report on key performance indicators, focusing on optimization
  • Design and implement scalable operating models to improve efficiency and growth
  • Collaborate with cross-functional teams to align initiatives and achieve goals
  • Leverage data analysis to inform decision making and measure success of initiatives
  • Build and lead high-performing teams, emphasizing talent development

Benefits

  • Flexible working arrangements with a mix of in-office and remote work
  • Opportunity to engage in meaningful projects that impact healthcare access
  • Potential for career advancement in a mission-driven organization
  • Supportive team culture that promotes professional growth
  • Involvement in shaping the future strategies of a growing healthcare company
Full Job Description
About the Role

Nourish is looking for highly strategic, motivated, and analytical Strategy & Operations Directors to join our growing team. In this role, you'll work on high-priority projects - from strategy through execution - driving tangible impact across the organization and shaping how we scale access to high-quality nutrition and metabolic care nationwide.

This role is designed as a central entry point for stellar candidates interested in Director-level S&O roles at Nourish - we will thoughtfully match exceptional candidates to the team that best fits their skills, interests, and business priorities.

This is a unique opportunity to build from the ground up at a mission-driven, fast-growing healthcare company. If you thrive in fast-paced, high-ownership environments, love solving ambiguous problems, and want to help scale a company redefining how healthcare works - we'd love to meet you.

This is a full-time, NYC-based role (3+ days/week in our Flatiron office, with some remote flexibility).
Key Responsibilities:
  • Strategic Planning & Execution: Define and own the strategic roadmap for your function, driving high-impact initiatives and special projects end-to-end (from problem framing to execution and measurement)
  • KPI Ownership: Establish, manage, and report on key performance metrics, tracking success and identifying areas for optimization
  • Operational Initiatives: Design and implement scalable operating models and system improvements to drive growth and efficiency across business functions
  • Cross-Functional Collaboration: Partner with teams across Nourish to align on goals and deliver on key initiatives
  • Data-Driven Decision Making: Analyze key business metrics, leveraging data and analysis to surface insights, guide decision making, and measure impact
  • People Management & Leadership: Build and lead high-performing teams with a focus on developing talent

Note: Exact scope of work may vary depending on the team you join. We'll be sure to discuss in detail with you once we've identified the best fitting role/team.
We'd love to hear from you if:
  • You have 6-10 years of experience with a mix of strategy work (e.g., management consulting, finance, business operations) and direct start-up experience
  • You're a strategic operator who can balance long-term vision with hands-on execution.
  • You've led teams before and are excellent at people management & driving teams to high performance. You're results-drivenand metrics-oriented, and not afraid of ambitious targets.
  • You have strong analytical and structured problem-solving skills; comfortable modeling and drawing insights from data (Excel / SQL a plus)
  • You are an excellent communicator who can synthesize complex insights into actionable recommendations
  • You are a self-starter with high bias for action, comfort with ambiguity, and willingness to dive into details
  • You have strong organizational and project management skills with attention to detail while managing multiple priorities
  • You have a passion for improving healthcare access and outcomes through innovation and scale


More Information

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