The Strategic Relationship Executive wins preference and specification by developing working relationships with key influencers within real estate, project management, design firms, etc.
Inside the Job
• Your day-to-day work will involve:
• For our key influencer communities (architects, designers, project managers, developers, etc.) develop and execute a strong business plan that turns into more preference/specification and closed MillerKnoll sales
• Educate these communities about MillerKnoll products and MillerKnoll's ability to address customer business needs and requirements; work to get our products considered by customers, spec'd, and ultimately sold
• Serve as the key point of contact in your market for these communities; develop/nurture these key relationships
• Create and maintain credibility, visibility and excitement about MillerKnoll among design professionals
• Influence the criteria that these firms use for the selection of product to be specified-responds to technical questions concerning product application.
• Develop strong relationships across MillerKnoll internal teams to ensure appropriate resources from MillerKnoll Marketing, Customer Care, etc. can best support the design community.
• Develop a process for measuring performance against the plan-directs implementation of pilot programs supporting A&D
• Maintain Salesforce (CRM) information so the sales leadership team can accurately communicate monthly forecasts of expected sales volume, by account, by product line.
• Participate as needed in client visits to enhance the customer experience.
What You Bring
Needed skills and experience for this role include:
• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years interior design or equivalent experience, combined with 2+ years direct selling experience
• Demonstrated willingness to learn selling skills, e.g. account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing) as well as the ability to develop/cultivate business opportunities.
• Proven ability to network and build relationships with key A&D, Real Estate, Project Management, Design influencers.
• Strong organizational and problem-solving skills as well as the ability to collaborate and negotiate.
• Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence from a diverse group of highly critical customers.
• Ability to work in a fast-paced, changing environment, at all levels of the organization.
• Proven success at building long term relationships with customers/partners and ability to establish relationships at the senior decision-making levels within an organization.
• Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Ability to travel and perform other job duties as needed.
Our Values
Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.
We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.
We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.
We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.
