Strategic Ops

Taxwire

• $110K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of professional experience, preferably in a high-growth startup or independent environment
  • Demonstrated ability to execute and complete challenging projects
  • Strong analytical skills with proficiency in spreadsheets and financial modeling
  • Excellent written and verbal communication skills for clear reporting and synthesis of information
  • High level of agency and ability to navigate ambiguity with ease
  • Judgment to differentiate between urgent and important tasks
  • Collaborative, low-ego attitude conducive to cross-functional teamwork

Responsibilities

  • Create leverage for the CEO by managing key priorities and decision preparations
  • Drive high-priority special projects from conception to completion across various functions
  • Support the establishment of company operations structures and systems
  • Own the company's financial model, forecasts, and overall operating plan
  • Enhance recruiting processes to ensure swift hiring of quality candidates
  • Develop reporting systems to measure company performance against goals
  • Implement scalable systems to replace manual and inconsistent processes

Benefits

  • Competitive salary
  • Meaningful equity
  • Company-covered benefits
Full Job Description
What you'll do

Your job is simple: create leverage for the CEO and help Taxwire operate at a higher level as we scale.

You'll work directly with Andrew, our CEO, on whatever problems are most important to the company at a given moment. Sometimes that means driving a strategic project from idea to completion. Sometimes it means standing up a new company process from scratch. Sometimes it means noticing something that isn't working, figuring out why, and fixing it before anyone asks.

The scope will evolve as Taxwire grows, but initially you'll:
  • Create leverage for the CEO 14 Help Andrew spend more of his time on the things only he can do. Take important problems off his plate, own follow-ups, prepare for key decisions, and make sure priorities actually move forward.
  • Drive high-priority special projects 14 Take ambiguous, cross-functional initiatives from "we should do this" to done. You'll often work on problems that are important to the company but don't fit neatly within any one function.
  • Support Taxwire's business operations from zero to one 14 We're at the stage where many of the systems required to run the company are being built for the first time. You'll help build them-and own them until they deserve a dedicated owner. Initially, that will include things like:
    • Owning our company financial model, forecasts, and operating plan.
    • Helping run recruiting across the company: sourcing, pipeline management, process, coordination, and generally making sure we hire great people quickly.
    • Building company reporting and helping us understand how we're performing against our goals.
    • Improving the basic systems and processes we use to run the company as we scale.
  • Own problems that don't have an obvious owner 14 At a growing startup, important things constantly fall between functions. You'll be one of the people we trust to pick them up, figure out what needs to happen, and drive them to completion.
  • Make the company more operationally rigorous 14 Find places where we're relying on manual work, tribal knowledge, or duct-taped processes and turn them into scalable systems. Build the operating cadence and infrastructure that lets Taxwire grow without adding unnecessary complexity.

Over time, the role should evolve with the company. Done well, you'll become one of the CEO's most trusted operators, take on increasingly important problems, and have the opportunity to grow into a Chief of Staff role or ownership of a major function within Taxwire.

What you need
  • You're a finisher. You take ownership of messy problems, figure out the right answer, and ship solutions without waiting for someone to tell you every step.
  • You have unusually high agency. When you encounter something you don't know how to do, your instinct is to figure it out-not wait for instructions.
  • You're comfortable with ambiguity. Startups don't have perfect processes. You don't need a manual. You write it.
  • You can go from strategy to execution. You're comfortable thinking through a problem with the CEO at 10,000 feet and then opening a spreadsheet, writing the memo, making the calls, or building the process yourself.
  • You have good judgment. You know when to move fast, when to slow down, what actually matters, and when something needs to be escalated. You don't confuse motion with progress.
  • You're quantitatively strong. You can build and maintain a financial model, are excellent in spreadsheets, and are comfortable using financial and operational data to make decisions.
  • You're an excellent communicator. You can write a clean memo, synthesize messy information, run a tight meeting, and explain complex topics simply.
  • You're low-ego and high-trust. You'll work directly with the CEO and across nearly every function of the company. That means fast feedback loops, real responsibility, and zero time for posturing.
  • You have 3-5 years of professional experience, ideally including time at a high-growth startup or another environment where you were expected to learn quickly and operate independently.

We care much more about slope, judgment, and demonstrated ability to get difficult things done than whether you've previously had "Strategy" or "Operations" in your title.

Benefits
  • Competitive salary
  • Meaningful equity
  • Company-covered benefits

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