Job Description

Help shape how Chase improves product development productivity as AI transforms the way Product, Experience, Technology, and Data & Analytics teams work. You will lead a Strategic Insights team that rapidly tests hypotheses, identifies effective operating practices and AI-enabled workflows, and translates evidence into clear actions for Product Operations and Finance leaders.

As a Data Science Lead within Product, Experience, and Technology (PXT) Data and Analytics at JPMorganChase, you will lead high-velocity analysis of operating-model changes, product practices, and AI tools across the product development lifecycle. You will turn ambiguous productivity questions into decision-ready findings and recommendations, partner with execution teams to assign actions and timelines, and track adoption and outcomes.

Job responsibilities

• Lead high-velocity, hypothesis-driven analysis of Product Operations and product development productivity

• Turn ambiguous questions about operating models, workflows, and AI adoption into focused analytical plans and decision criteria

• Assess how AI tools and ways of working affect delivery speed, quality, capacity, and value

• Combine product, delivery, and AI adoption data with stakeholder context to identify actionable opportunities

• Produce decision-ready briefs with clear findings, recommendations, owners, timelines, benefits, and guardrails

• Partner across Product Operations, Product, Technology, and Finance to implement recommendations and track adoption and outcomes

• Set standards for analytical quality, productivity measurement, executive communication, and responsible use of data and AI

• Develop and manage a high-performing team and influence senior leaders with clear, practical insights

Required qualifications, capabilities and skills

• Bachelor’s degree in quantitative discipline and 5+ years of applied data science or analytics experience

• Experience leading analytical work from problem framing through implementation and outcome measurement

• Strong hypothesis development, experimental design, quantitative analysis, synthesis, and problem-solving skills

• Proficiency with Python, SQL, large datasets, modern analytics platforms, and visualization tools

• Understanding of product development workflows and productivity metrics, including cycle time, throughput, quality, capacity, and adoption

• Ability to work at pace in ambiguous environments, balancing analytical rigor with practical decision-making

• Proven ability to influence senior stakeholders, lead analytical talent, and translate complex findings into clear actions and measurable outcomes

Preferred qualifications, capabilities and skills

• Experience building or leading a consulting-style strategic analytics or insights team

• Experience in product operations, product management, technology delivery, organizational effectiveness, or financial services

• Experience evaluating operating-model changes, workflow redesign, or enterprise productivity initiatives

• Experience with experimentation, causal inference, forecasting, optimization, machine learning, or natural language processing

• Experience evaluating or deploying Generative AI and agentic tools in operational workflows, including adoption, telemetry, quality, risk, cost, and value realization

• Familiarity with product development lifecycle data and tools used to manage requirements, backlogs, dependencies, code, testing, and delivery

• Demonstrated success creating executive briefs and operating mechanisms that drive decisions, ownership, adoption, and follow-through

• Master’s degree, MBA, PhD, or equivalent advanced degree