SYNNEX Corp

Strategic Enablement Operations Manager

SYNNEX Corp • $95K — $115K *
Greenville, SC 29615In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years in program management or operations within a digital or enablement environment.
  • Experience leading cross-functional teams through complex projects.
  • Strong understanding of learning processes and change management strategies.
  • Proficiency in utilizing analytics for business decision-making and reporting.
  • Exceptional communication skills for stakeholder engagement and executive updates.

Responsibilities

  • Build and manage the integrated enablement delivery roadmap.
  • Coordinate curriculum launches and track execution against goals.
  • Maintain comprehensive project and implementation plans for transparency.
  • Own the operating processes for curriculum deployment and learning continuity.
  • Measure and report on adoption trends and business impact metrics.
  • Act as the primary coordinator among diverse functional teams for program success.
  • Drive continuous improvement in processes and team enablement practices.

Benefits

  • Elective benefits tailored to individual lifestyle needs.
  • Opportunities for career growth through leadership and professional development.
  • Programs to enhance personal financial, physical, and mental well-being.
  • Focus on diversity, equity, and inclusion through various initiatives.
  • Comprehensive onboarding program to foster connections with new colleagues.
  • Participation in community-led activities and volunteer opportunities.
Full Job Description
About This Role

The Strategic Enablement Operations Manager serves as the operational backbone of the Digital Enablement organization, ensuring enablement strategies are translated into coordinated execution, measurable adoption, and business impact. This role owns the operating system that connects planning, delivery, governance, reporting, and continuous improvement across Digital Enablement initiatives.

What You'll Do
1. Program & Portfolio Management
  • Build and manage the integrated enablement delivery roadmap across business units and capability programs.
  • Coordinate curriculum launches and drive execution against launch milestones, adoption goals, and business priorities.
  • Manage dependencies across Digital Enablement, HR, IT, AI, Communications, Analytics, and business leaders.
  • Maintain project plans, implementation plans, status reporting, governance materials, risks, mitigation plans, resource needs, and launch-readiness views.
  • Provide proactive visibility into all active and planned initiatives and facilitate program reviews, status meetings, readiness assessments, and stakeholder updates.


2. Learning Operations
  • Own the operating processes that support curriculum deployment, including schedules, cohorts, audience segmentation, enrollment, communications, certification tracking, and reinforcement activities.
  • Ensure a consistent coworker and manager experience across learning programs.
  • Coordinate role-based learning journey checkpoints and Day 7, Day 30, and Day 90 proficiency reviews where applicable.
  • Maintain governance for the learning content lifecycle, updates, job aids, manager kits, and program communications.
  • Coordinate Digital Enablement training with related internal programs, including Practice Builder and AI Sales Champion training delivery.


3. Measurement & Analytics
  • Maintain and action enablement scorecards that connect execution, adoption, capability, and business impact.
  • Track completion, proficiency attainment, manager participation, digital tool adoption, AI fluency progress, role readiness, and agreed business outcomes.
  • Produce concise executive reporting for leadership teams and provide clear visibility into progress, risks, and decisions needed.
  • Identify adoption and proficiency gaps, recommend interventions, and track whether corrective actions improve results.
  • Partner with Analytics and HR/Learning teams to validate KPI definitions, data quality, dashboards, and reporting cadence.


4. Stakeholder Management & Governance
  • Act as the primary coordination point among Digital Enablement, HR/Learning, IT and AI teams, functional business leaders, Communications, and Analytics/Data teams.
  • Lead recurring governance reviews and manage executive updates, steering materials, decisions, actions, and escalations.
  • Establish clear accountability across workstreams, including owners, milestones, dependencies, decision rights, and validation points.
  • Build strong working relationships with internal business partners and external resources required to achieve program objectives.


5. Adoption & Change Management
  • Monitor adoption trends and identify barriers to participation, application, and sustained workflow use.
  • Coordinate manager reinforcement activities and communication campaigns tied to major launches.
  • Ensure business leaders understand expected behaviors, accountability, and how success will be measured.
  • Connect training activity to hands-on application, proficiency demonstration, and approved digital workflows.


6. Process Improvement & Team Enablement
  • Build repeatable operating rhythms and standardize portfolio reporting, governance, launch, readiness, and evaluation processes.
  • Implement automation where practical and reduce administrative burden on facilitators and curriculum owners.
  • Provide coaching, support, and guidance to initiative leads to strengthen planning, execution, and delivery effectiveness.
    Continuously improve the operating model using stakeholder feedback, program results, and lessons learned.
What We're Looking For

We are looking for a practical, highly organized operator who can turn strategy into an executable system. The ideal candidate brings structure without creating bureaucracy, builds trust across functions, and keeps the work focused on adoption, proficiency, and measurable business impact.
  • A strong strategic operations leader who can manage complex, cross-functional work with clear ownership, milestones, risks, and decisions.
  • A systems thinker who can build repeatable processes, operating rhythms, scorecards, and launch playbooks that make the team more scalable.
  • A business-minded enablement partner who connects learning activity to adoption, behavior change, proficiency, productivity, and agreed business outcomes.
  • A confident communicator who can simplify complexity, prepare executive-ready updates, and keep stakeholders aligned without overcomplicating the message.
  • A proactive problem solver who anticipates dependencies, removes friction, escalates risks early, and helps initiative owners stay focused on delivery.
  • A continuous-improvement mindset with the confidence to challenge inefficient processes, learn from feedback, and improve how Digital Enablement operates over time.


What's In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.


Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Business Services
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ
SNX
* Ladders Estimates

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