Stripe

Strategic Business Performance, Central Strategy & Operations

Stripe$160K — $190K *
US-AnywhereRemote in Chicago, IL
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in product/data analytics within high-growth tech companies
  • Experience in Product Strategy, Management, or GM roles with P&L ownership
  • Curiosity about business models and data-driven insights
  • Proven track record of driving business growth through analytics
  • AI applied for enhanced decision-making and operational efficiency
  • Strong product sense and understanding of software product mechanics
  • Experience with cross-functional problem-solving and senior stakeholder engagement

Responsibilities

  • Own and define critical business performance metrics
  • Lead surge projects to diagnose and unblock essential goals
  • Translate long-term strategies into actionable operational plans
  • Prepare structured materials for executives based on unstructured data
  • Identify gaps between market forces and internal execution

Benefits

  • Flexible work environment
  • Opportunities for professional growth and development
  • Collaborative and innovative work culture
Full Job Description
What you'll do

In this role, you will work cross-functionally within our group and across Stripe's technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically:
  • Own the "Signal": You will define and maintain the metrics that actually matter for in-year performance. You'll develop a "morning read" discipline-a curated, high-signal view of the business that drives immediate action,
    moving far beyond standard dashboarding.
  • Deep-Dive Interventions: You will lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.
  • Bridge Product & Strategy: You will translate long-horizon corporate theses into in-year operational reality. You'll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured
    workstreams.
  • Synthesize for Leadership: You'll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
  • Pressure-test our Assumptions: You'll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution.
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies
  • Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific
    business outcome
  • Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
  • A proven track record of directly driving business growth through analytical insights and execution
  • Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality
  • Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled
  • Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders
  • Prior experience with fintech products or complex financial systems is a plus, but not required
  • Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe's business performance
Preferred qualifications
  • Payments ecosystem, or experience in finance or fintech is a plus
  • Ability to build trust and partner with senior leaders and CXOs
  • Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets
  • Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
  • Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Founded
2010

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