T-Mobile

Strategic Automotive Accounts Director

T-Mobile$150K — $203K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Engineering, Telecommunications, or related field required
  • 10+ years of experience in program or delivery management in telecommunications, IoT, or connected car industries
  • 7+ years of leadership experience with connected car OEM relationships, ideally with Tier 1 automotive OEMs
  • 7+ years of experience operating at an executive level with C-suite or VP-level stakeholders
  • PMP or equivalent certification preferred

Responsibilities

  • Serve as T-Mobile's primary liaison with automotive OEM executives, building trust through clear communication
  • Coordinate cross-functional teams within T-Mobile to ensure timely delivery of connected vehicle programs
  • Establish a cadence for executive communications, simplifying technical updates for senior audiences
  • Document and codify best practices from OEM engagements into a unified operating framework
  • Contribute to pre-sales and support materials for acquiring new automotive customers
  • Handle additional duties or projects as assigned by management

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company matching
  • Paid time off and up to 12 paid holidays
  • Tuition assistance and college coaching services
  • Employee stock grants and purchase plans
  • Paid parental and family leave
  • Mobile service and home internet discounts
  • Access to childcare subsidies and enhanced family support programs
Full Job Description


Job Description Summary:
The Director, Connected Vehicle Programs is an Individual Contributor (IC) Director responsible for leading T-Mobile's initial delivery of connected car services. This role serves as the primary executive-facing liaison between T-Mobile and Automotive OEM clients, translating complex technical and operational information into clear business communications for senior stakeholders. The Director coordinates across T-Mobile's PMO, network engineering, and cross-functional lines of business to ensure cohesive, on-time delivery of specific programs. In parallel, this role develops scalable operating frameworks and best practices for handling large-scale connected vehicle OEM relationships that can be applied to future T-Mobile partnerships.

Job Responsibilities
  • Executive Relationship Management: Serve as T-Mobile's senior point of contact with Automotive OEM's leadership. Build and maintain trust with executive stakeholders through consistent, proactive, and clear communication. Translate complex technical delivery status and issues into concise, executive-level messaging using a "less is more" communication approach.
  • Cross-Functional Delivery Coordination: Act as the central orchestration point for T-Mobile's OEM delivery - aligning PMO, network engineering, and technical teams. Maintain dotted-line oversight of OEM's aligned workstreams to ensure accountability, resolve blockers, and drive delivery timelines. Own bi-directional information flow between OEM's and internal T-Mobile teams.
  • Technical Translation & Communication Cadence: Establish and lead a regular executive communication rhythm. Distill technical program status (network deployment, platform, PMO) into business-relevant summaries, risks, and decisions for senior audiences on both sides. Ensure the "so what" of every update is clear and actionable.
  • Connected Car Operating Model Development: Bring together, document, and codify lessons learned and best practices from OEM's engagement into a reusable operating framework for T-Mobile's connected car OEM business. Contribute to pre-sales and solutioning materials to support future large-scale automotive customer pursuits.
  • Also responsible for other Duties/Projects as assigned by business management as needed.


Education & Work Experience:
  • Bachelors Degree: Business, Engineering, Telecommunications, or related field (Required)
  • 10+ years: Program/delivery management in telecommunications, IoT, or connected car industries (Required)
  • 7+ years: Direct experience leading connected car OEM relationships, preferably with Tier 1 automotive OEM's
  • 7+ years: Demonstrated experience operating at the executive level - building relationships with and presenting to C-suite or VP-level stakeholders (Required)
  • PMP (Project Management Professional) or equivalent program management certification (Preferred)


Knowledge, Skills and Abilities:
  • Executive Communication (Required) - Ability to distill complex technical information into concise, decision-ready executive messaging; strong written and verbal communication skills.
  • Connected Car Domain Knowledge (Required) - Deep understanding of connected car technology, terminology, ecosystem (OEM, Tier 1, network, platform), and business models. (Required)
  • Cross-Functional Leadership (Required) - Proven ability to coordinate and influence across PMO, engineering, network, and sales teams without direct authority (dotted-line model).
  • Technical Fluency (Required) - Sufficient technical depth to engage credibly with network and engineering teams; ability to ask the right questions and understand answers.
  • Relationship Management - Demonstrated ability to build executive trust and credibility with large enterprise customers; existing automotive OEM network strongly preferred.
  • Operating Model Design - Ability to identify, document, and systematize best practices into repeatable delivery frameworks.


At least 18 years of age

Legally authorized to work in the United States

Travel:

Travel Required: Yes

Frequency of Travel: Occasionally

Type of Trave: Domestic

Overnight Travel: Yes

DOT Regulated:

DOT Regulated Position: No

Safety Sensitive Position: No

Base Pay Range: $150,500 - $203,700

Corporate Bonus Target: 25%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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