OverviewOrchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customer and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts. Acts as the voice of the customer and internal advocate. Provides analysis of overall customer needs and advises internal teams on gaps that would benefit from Microsoft solutions. Contributes to the creation of trusted, long-term technical and business roadmaps for a strategic account. Identifies customer issues, creates demand, and identifies opportunities to uncover new solutions. Drives conversations with enterprise customers that present the strategic relationship between Microsoft technologies, products, and services compared with the competitor's solution. Orchestrates internal teams and partner ecosystem to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Drives account planning and review for aligning with the quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.
Responsibilities- Customer AI and Security Strategy Leadership - Document and articulate the customer's business objectives, technology landscape and AI and Security strategy.
- Technology Relevant Trusted Seller - Drive Microsoft Business growth including partner co-sell motions and governance around consumption and intent to use
- Technology Leadership across Solution Areas - Lead AI, (including data and migration) and Security, conversations across the rooms of the house showcasing how they align to the customers business priorities.
- Industry Knowledge - Apply expertise in customer businesses, technology platforms and industry to build AI strategy with the customer that is aligned to business outcomes. Challenge customers' assumptions with constructive dialogue about their business and technology.
- Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry.
- Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry
QualificationsRequired Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
Other Requirements:Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
Preferred qualifications:Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
5+ years experience in digital transformation or using technology to drive customer business outcomes.
4+ years experience in business consulting, consultative selling, or change management.
5+ years experience leading technical, support, and/or partner teams.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
#MCAPSStrategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
