Microsoft

Strategic Account Technology Strategist

Microsoft$130K — $251K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, IT, Engineering, Business, or related field with 7+ years of technical consulting or sales experience.
  • Experience with account strategy and technical sales in large insurance or financial services organizations.
  • Knowledge of insurance business processes, including underwriting, claims, and customer experience.
  • Expertise in cloud solutions, AI, data security, and application modernization.
  • Demonstrated ability to lead complex negotiations and multi-year cloud agreements.

Responsibilities

  • Develop customer strategy aligning insurance priorities with Microsoft solutions.
  • Build relationships with C-level executives and lead discussions on technology strategies.
  • Own the technical strategy within account plans and create transformation roadmaps.
  • Generate demand for Azure, Microsoft 365, and other technology solutions.
  • Shape technology strategies that demonstrate business value and ROI.
  • Coordinate efforts among Microsoft sales, engineering, and customer success teams.
  • Advocate for customer needs within Microsoft to ensure service excellence.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • 401(k) with company match and employee stock purchase options.
  • Paid time off, sick leave, and parental leave.
  • Ongoing professional development and training opportunities.
  • Flexible work environment promoting work-life balance.
Full Job Description
Overview

Lead AI-powered transformation for a large, nationally recognized insurance organization. Microsoft's Enterprise Account Team helps customers envision new possibilities, implement secure technology solutions, and achieve measurable business outcomes through Microsoft Azure, AI, data, security, productivity, and business applications.

As a Strategic Account Technology Strategist supporting a strategic insurance customer, you will translate business priorities into a technology strategy and multi-year roadmap. You will bring strong insurance-industry perspective, technical leadership, and consultative selling expertise to help the customer modernize core insurance platforms, responsibly adopt AI, strengthen cybersecurity and resilience, improve customer and agent experiences, and realize measurable value from Microsoft Cloud investments.

You will partner closely with the Enterprise Account Executive and orchestrate Microsoft, partner, and customer stakeholders across technology, business, engineering, sales, and customer success. The ideal candidate combines executive presence, commercial judgment, industry credibility, and the ability to lead complex transformation programs in a highly regulated environment.

Responsibilities

Insurance Technology Strategy
Develop and articulate a customer strategy that connects insurance business priorities with Microsoft capabilities. Identify opportunities across underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations.

Executive Customer Leadership
Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors. Lead conversations on AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and measurable business outcomes.

Account Planning and Technology Roadmaps
Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps. Align plans to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization.

AI, Data, Security, and Modernization Demand Generation
Create and progress opportunities involving Azure, Microsoft 365, business applications, AI, data and analytics, cybersecurity, infrastructure, application modernization, and industry-specific solutions. Help customers move from experimentation to responsible, scalable production adoption.

Commercial and Negotiation Leadership
Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment.

Cross-Organization Orchestration
Coordinate Microsoft sales, engineering, solution architecture, customer success, support, partner, and industry teams. Ensure the right technical expertise, executive engagement, and delivery capacity are aligned to customer priorities.

Insurance Industry Expertise
Apply knowledge of insurance market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures to identify strategic opportunities and remove adoption barriers.

Customer Advocacy and Value Realization
Represent the customer's priorities within Microsoft. Establish governance rhythms, success measures, and executive communications that demonstrate progress and business impact. Create feedback loops with product and engineering teams to address customer needs.

Operational Excellence
Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes. Use quantitative and qualitative storytelling to communicate progress and influence decisions.

Culture
Embody Microsoft's values of respect, integrity, and accountability while fostering an inclusive environment where everyone can thrive

Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
    • OR equivalent experience.

Additional or preferred qualifications
  • Experience leading account strategy, technical sales execution, or enterprise transformation programs for large insurance or financial services organizations.
  • Knowledge of insurance business processes, including underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud, distribution, agent operations, or customer experience.
  • Experience positioning cloud, AI, data, security, infrastructure, business applications, or application modernization solutions.
  • Experience driving responsible AI adoption, data governance, cybersecurity, operational resilience, or regulatory-sensitive technology programs.
  • 6+ years of experience in insurance, financial services, digital transformation, or a closely related customer industry.
  • Deep cloud sales experience, including Azure consumption, AI, data, security, migration, modernization, and platform services.
  • Experience supporting complex strategic negotiations, multi-year cloud agreements, consumption commitments, or deployment-tied customer commitments.
  • Experience leading matrixed technical, sales, customer success, engineering, support, and partner teams.
  • Demonstrated executive presence with the ability to effectively engage and influence C-level stakeholders
  • Ability to define success metrics, govern pipeline progression, track adoption, and articulate ROI through quantitative and qualitative storytelling.


Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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