Strategic Account Manager

$90K — $120K *
US-AnywhereRemote in Rhode Island, US
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, Business, or related technical field preferred, focusing on materials science or fluid dynamics.
  • Over 5 years of experience in technical sales or account management, particularly in flow control or industrial equipment sectors.
  • In-depth knowledge of thermoplastic materials and their OEM applications.
  • Demonstrated ability to establish new OEM accounts and meet sales targets through a consultative sales approach.
  • Proven track record of identifying product development needs and collaborating with product teams.
  • Strong communication skills, capable of engaging various stakeholders, including technical and non-technical.
  • Motivated self-starter with a results-driven mindset and ability to work independently while collaborating with teams.

Responsibilities

  • Identify and target new OEM customers in high-growth sectors such as industrial, water/wastewater, chemical processing, and life sciences.
  • Develop and implement sales strategies to achieve sales targets and increase market share.
  • Manage the sales cycle from initial contact to contract negotiation and closing, ensuring customer satisfaction.
  • Seek opportunities for upselling and cross-selling within the existing portfolio.
  • Provide expert technical consultation and recommend tailored solutions based on customer needs.
  • Deliver technical presentations and product demonstrations to highlight product advantages.
  • Build strong relationships with key stakeholders and ensure effective communication with internal teams for order fulfillment.

Benefits

  • Opportunity to work with a leading company in flow control solutions.
  • Collaboration with cross-functional teams including engineering and product management.
  • Travel opportunities to engage with key OEM accounts and attend industry events.
  • Recognition and influence in product strategy development based on customer insights.
  • Access to continuous professional development and growth within the role.
Full Job Description
Overview

We are seeking a driven and technically skilled OEM Account Manager to join our team. In this pivotal role, you will be responsible for identifying, developing, and managing key Original Equipment Manufacturer (OEM) accounts. You'll leverage your deep technical expertise and solution-oriented sales approach to expand our market presence and drive significant revenue growth. If you are a proactive problem-solver with a passion for building lasting customer relationships, we encourage you to apply.

Responsibilities

Account Development and Sales Growth:

  • Strategically identify and target new OEM customers across a range of high-growth sectors, including industrial, water/wastewater, chemical processing, and life sciences.
  • Develop and execute comprehensive sales strategies and business plans to achieve and exceed sales targets and expand Hayward Flow Control’s market share.
  • Manage the entire sales cycle from initial contact to contract negotiation and closing, ensuring a seamless experience for the customer.
  • Proactively seek opportunities for upselling and cross-selling within your existing portfolio to maximize account revenue.

Technical Expertise and Solution Selling:

Serve as a primary technical consultant to customers, providing expert guidance on the application and performance of our thermoplastic valves, piping systems, actuation, and related flow control products.

  • Collaborate with customer engineering teams to understand their system requirements, identify specific fluid handling challenges, and recommend tailored solutions.
  • Prepare and deliver technical presentations and product demonstrations that showcase our products' advantages.

Customer Engagement and Collaboration:

  • Build and maintain strong, long-term relationships with key stakeholders across customer organizations, including engineers, purchasing managers, and senior operations teams.
  • Partner closely with internal teams, including engineering, product management, and customer service, to ensure successful product specification, order fulfillment, and a high level of customer satisfaction.
  • Serve as the voice of the customer, effectively communicating market trends and customer feedback to influence product strategy.

Innovation and Market Intelligence:

  • Identify new product development opportunities at key OEM accounts and collaborate with product management teams to influence and drive new product initiatives.
  • Actively monitor competitor activity, industry regulations, and emerging applications to uncover new OEM opportunities and inform our strategic planning.

CRM, Reporting, and Travel:

  • Maintain accurate and up-to-date records of all account activity, sales opportunities, and customer interactions using CRM tools.
  • Provide regular, data-driven sales forecasts and performance reports to management.
  • Travel approximately 30–50% of the time to visit key OEM accounts, attend industry trade shows, and support field sales activities.
Qualifications
  • Education: Bachelor’s degree in engineering, Business, or a related technical field is preferred, with a strong emphasis on materials science or fluid dynamics.
  • Experience: 5+ years of successful technical sales or account management experience, specifically within the flow control, fluid handling, piping systems, or industrial equipment sectors.
  • Technical Knowledge: Strong working knowledge of thermoplastic materials and their applications in various OEM systems.
  • Sales Skills: A proven track record of developing new OEM accounts and achieving sales targets through a consultative, solution-oriented selling approach.
  • Innovation Mindset: A proactive ability to identify gaps in current product offerings and work collaboratively with product teams to advance new product development.
  • Communication: Excellent interpersonal, presentation, and negotiation skills with the ability to engage technical and non-technical stakeholders at all levels.
  • Self-Starter: Highly motivated, results-driven, and able to work independently while consistently collaborating with cross-functional teams to achieve shared goals.

 

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