DescriptionStrategic Account Manager
The Opportunity:
The Strategic Account Manager is an individual contributor role responsible for managing and expanding Veson's strategic enterprise accounts within either the Energy & Commodities or Maritime, Freight, Banking & Other verticals.
Reporting to the Director of Strategic Accounts, the Account Manager plays a critical role in defining and executing account-level growth strategies, fostering executive relationships, and aligning Veson's full suite of products - IMOS, VesselsValue, Shipfix, and Q88 - with clients' business objectives. This role requires exceptional commercial acumen, strategic thinking, and the ability to influence senior stakeholders both internally and externally.
Key Responsibilities:
- Lead overall strategy, execution, and revenue performance for Veson's accounts within the assigned vertical, partnering closely with the VP of the vertical to shape commercial direction.
- Develop and execute account growth plans that align client strategic objectives with Veson's full solution portfolio, identifying and pursuing cross-sell and upsell opportunities across IMOS, VesselsValue, Shipfix, and Q88.
- Build and maintain trusted, strategic relationships with C-level executives and key decision-makers, navigating complex organizational structures across multiple levels, geographies, and functional areas.
- Act as Veson's senior relationship owner, leading executive business reviews and driving long-term partnership engagement.
- Ensure on-time renewals and proactively address risks to retention and client satisfaction, leading negotiation of renewal, expansion, and master agreement contracts.
- Apply structured sales methodologies (MEDDPICC, Challenger) to manage complex sales and renewal cycles, maintaining accurate forecasting and pipeline management through Salesforce.
- Collaborate cross-functionally with Pre-Sales, Legal, Finance, and Product to ensure deals are strategically aligned and commercially sound.
- Partner with Industry Advocate Executives and Customer Success teams to deliver cohesive, high-impact client engagement strategies.
- Serve as the client's internal advocate, providing Product and Marketing teams with insight on market trends and evolving client needs.
- Provide thought leadership within the vertical, contributing to strategy sessions, client workshops, and co-developing case studies and success stories with Marketing.
- Actively represent Veson at major industry forums, conferences, and panels to strengthen market presence.
Qualifications:
- Bachelor's degree required; MBA or equivalent advanced degree preferred.
- 5+ years of progressive experience in strategic account management or enterprise sales within SaaS, data, or technology-driven environments, with a proven track record of sustained revenue growth, retention, and consistent quota attainment.
- Demonstrated success in executive-level relationship management and complex contract negotiations across global, matrixed organizations.
- Experience driving cross-sell and upsell initiatives across multiple product lines, with a strong understanding of subscription-based commercial models and client lifecycle management.
- Formal training or certification in sales methodologies (MEDDPICC, Challenger, or Solution Selling) desirable.
- Skilled in CRM systems (Salesforce preferred) and data-driven account management practices.
- Deep familiarity with one or more of Veson's key verticals - maritime, shipping, freight, banking, or commodities trading - preferred.
- Demonstrated history of top performance recognition (e.g., President's Club or equivalent).
We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points.
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