Global Industrial

Strategic Account Manager

Global Industrial$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or marketing or 2 years of B2B sales experience.
  • Experience in inside sales including cold calling and customer acquisition.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Proven track record of exceeding revenue targets, especially in enterprise accounts.

Responsibilities

  • Develop and manage tactical account/territory sales plans.
  • Conduct thorough client analysis to assess needs and purchasing behaviors.
  • Execute sales strategies including prospecting and cold calling.
  • Build trust with clients and provide tailored solutions.
  • Utilize sales planning tools and pipeline management for goal attainment.
  • Stay updated on industry trends and new product offerings.
  • Deliver exceptional customer service with timely follow-ups.

Benefits

  • Opportunities for professional development and skill enhancement.
  • Flexible work environment.
  • Access to cutting-edge sales and CRM tools.
  • Networking opportunities within the industry.
  • Supportive company culture.
Full Job Description
Global Industrial

Key Responsibilities
• Global Equipment has a customer focused sales approach which includes the following core competencies:
o Planning and Organizing.
o Develop and manage a tactical account/territory sales plan.
o Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
o This includes extensive researching, competitor and market analysis.
o Execute a sales strategy for penetrating accounts and maximize sales, e.g. prospecting, cold calling, identifying key decision makers and determining buying criteria.
o Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources.
o Utilize sales planning tools and the pipeline management process to obtain business objectives and goals.
o Relationship Building.
o Build trust and credibility with clients.
o Learning and engaging the customer to understand the process of what they value, e.g. strategic and investigative questioning.
o Assist your customer with finding solutions that will help them achieve their goals and added value.
o Provide support, information, and guidance by researching and recommending new profit and service improvements.
o Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.
o Providing superior customer service which includes learning everything you can about them so you can tailor your service approach to their needs and buying habits.
o Courtesy and timely follow up are key.
o Product Knowledge.
o Understanding of Global Equipment Company industry and products
o Stay abreast of industry trends.
o Utilize internal resources to gather information regarding new product offerings.
o Communication Skills.
o Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport.
o Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails
o Ability to effectively persuade by asking intelligent business questions to determine customer needs.

Competencies and skills
• Requires Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience.
• Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
• Superior sales planning and business development skills.
• Excellent written/verbal communication and presentation skills.
• Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
• Self motivated with superior problem solving and negotiation skills.
• Effectively prioritize sales efforts and activities.
• Excellent organization and time management skills are essential.
• Proven Results in:
o YOY Category Growth
o Contact Management and demonstrates consistent use of technology tools such as CRM, Pipeline, Call Pad, Spotlight, ZoomInfo
o Multi location account coverage
o Proven track record of exceeding revenue targets
• 2+ years enterprise account experience
• 2+ years sales experience with Global Industrial
• Willingness to accept new account assignments that are vertically aligned with concentrated number of accounts
• Industry Specific Expertise

About Global Industrial

Global Industrial is a subsidiary of Systemax Inc. and is a leading distributor of material handling equipment, storage solutions, workbenches, office furniture, safety equipment, tools, motors, HVAC equipment and more. The company serves a diverse range of customers in the manufacturing, automotive, government, healthcare, education, and construction sectors. Global Industrial offers over 1.7 million industrial, material handling and business products through its website, catalog and sales team. The company has a strong focus on customer service and offers same-day shipping on many of its products.
Learn more about Global Industrial
Size
1,480 employees
Market Cap
$1.2 billion
Industry
Net Income
$65.4 million
Founded
1949
5 Year Trend
-3.7%
Revenue
$1 billion
NASDAQ

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