nCino

Strategic Account Manager - Mortgage (IMB)

nCino$102K — $190K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 6+ years in quota-carrying B2B software sales.
  • Experience with Independent Mortgage Banks (IMBs).
  • Proven track record of engaging with executive decision-makers and selling to the C-suite.
  • Adaptable problem-solver in a fast-paced, collaborative environment.
  • Excellent verbal and written communication skills.
  • Ability to conduct software demos either on-site or online.
  • Organized and efficient with a strong focus on productivity.

Responsibilities

  • Lead sales and account management for top Strategic IMB customers.
  • Identify new sales opportunities within named IMB accounts.
  • Strengthen client relationships and drive product adoption alongside the Customer Success team.
  • Understand mortgage operations of IMB clients to identify new opportunities for solutions.
  • Employ a consultative sales approach to address client needs and encourage innovation.
  • Develop strategic account plans to enhance sales and product offerings.
  • Identify and engage key decision-making stakeholders within client organizations.

Benefits

  • High-energy, entrepreneurial work environment.
  • Opportunities for personal and professional development.
  • Emphasis on customer success and satisfaction.
Full Job Description
The nCino Strategic Account Manager - Mortgage (IMB) will be part of a high-performing Sales team focused on adoption and continued growth within the nCino customer base. As a Strategic Account Manager, you will serve as the senior executive covering the most strategic IMB enterprise accounts in the Midwest territory. You will leverage existing relationships with executives and business unit leaders to understand their unique company challenges and to influence their perspective of nCino solutions. You will do this with deep industry understanding so that you will be able to engage in communicating the business value of nCino, while driving shareholder value.

Responsibilities
  • The Strategic Account Manager (SAM) is the sales and account lead assigned to nCino's top Strategic IMB Customers and helps deepen and expand the nCino engagement with the most strategic, market-leading IMBs. The role is accountable for growing bookings and revenue of that account, supporting customer satisfaction and reference ability of the customer(s) throughout the customer lifecycle
  • Creates, identifies and closes sales for a specific set of named IMB accounts. The individual must be a self-starting closer who can create a pipeline of business within existing accounts
  • Expand nCino presence within existing enterprise clients by maintaining relationship with key client stakeholders and partnering with nCino's Customer Success team to drive adoption and identify opportunities to extend the nCino value-proposition.
  • Thoroughly understand mortgage operations within your designated IMB customers and navigate the organization effectively in order to identify opportunities to extend the nCino solution and help organizations solve critical problems in other segments of the organization
  • Use consultative sales approach to identify client needs and use detailed knowledge of the nCino solution and the Salesforce.com platform to challenge customers to consider a new and innovative offering
  • Strategic account planning. Develop plans and resource requirements to drive our existing customers to upsell and add new products. Analyze and measure account plans for customer and company success
  • Effectively identify prospective customer "mobilizers" and build consensus among key stakeholders
  • Learn to deliver a strong demo of the nCino Bank Operating System based on prospect needs
  • Manage complex sales cycle within new clients by mapping customer's decision-making and approval processes, compressing timelines, negotiating contracts, and closing business


Qualifications
  • Bachelor's degree and 6+ years of experience in quota-carrying B2B software sales with demonstrated record of meeting or exceeding targets or combination experience, education, & superior performance
  • Experience working with Independent Mortgage Banks
  • Demonstrated ability to identify executive decision makers, build credibility with client executives and sell to the C-suite
  • Flexible problem-solver who will thrive in nCino's fast-paced, collaborative and entrepreneurial environment
  • Strong listening skills and impeccable verbal and written communication skills
  • Ability to demonstrate software solutions onsite with clients or via virtual meetings
  • Organize, efficient, and able to maintain high level of production while also demonstrating process and administrative excellence
  • Must be located in the Midwest or near a major airline hub for territory coverage


Desired Candidate Skills
  • Graduate degree or related certification
  • Passion for Customer Success
  • Experience as a commercial banker
  • Consultative background with past experience with enterprise business and technology programs


Travel Requirements
  • Frequent travel within the Midwest territory to accomplish and exceed goals


If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:
$102,800.00 - $190,200.00

About nCino

nCino is a cloud-based banking software company that was founded in 2012. The company provides a range of solutions to financial institutions, including loan origination, account opening, and customer relationship management. nCino's software is designed to help banks and credit unions streamline their operations, reduce costs, and improve the customer experience. The company has received numerous awards for its innovative technology and has been recognized as one of the fastest-growing companies in the United States.
Learn more about nCino
Size
1,681 employees
Market Cap
$2.6 billion
Industry
Net Income
-$38.1 million
Founded
2012
Revenue
$186.2 million
NASDAQ

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