Job Type
Full-time
Description
Position Overview: The Strategic Account Executive is the primary strategic and consultative contract for our clients and their business partners. The Strategic Account Executive works with and through other MedOne personnel to build strong relationships and provide value-added service offerings, which attract and retain clients and business partnerships.
What You'll Do:- Develop and manage client and partner relationships to retain business and maintain high degree of satisfaction
- Analyze plan performance reporting; interpret data and identify correlations, trends, and opportunities
- Plan for and lead client and partner plan performance review meetings; promote programs and services to clients and business partners when appropriate
- Understand contract structure, track plan performance against contract terms, and communicate performance to plan and business partners
- Strategize and collaborate with external partners and internal team members to develop and deliver proposals and contracts
- Solution for and obtain business requirements to resolve issues and provide value-add service offerings to improve client, vendor, and member satisfaction
- Oversee Account Managers associated with book of business, oversee training and development, and evaluate performance
- Identify process improvements and service offerings which increase client satisfaction and/or reduce operating expenditures
- Assist with creation and evaluation of new hire onboarding, training material and approach, and team upskilling and development
- Coach and support team through operational changes and personnel issues
- Work cross functionally with MedOne teams to improve learning and communication and foster a collaborative team-oriented environment
What You Will Bring to MedOne:- Bachelor's degree in business, marketing or related area
- 5 years of direct account service in PBM or related healthcare or benefits field, or demonstrated knowledge and skillset with MedOne
- Intermediate knowledge of Microsoft Office products
- Advanced problem-solving skills: root cause analysis, evaluation of solutions, engagement of stakeholders, and ability to execute solutions effectively
- Strong verbal and written communication skills with emphasis on clarity and concision, and altering approach to the audience
- Strong ability to synthesize and analyze information from various sources to identify
trends, opportunities, and risks
Location: Hybrid in the Dubuque, IA area, Overland Park, KS area, or fully remote within the United States
Employment Type: Full Time, Salary
Hours: Hours may vary within our normal business hours.
Reports to: Manager, Client Strategy
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page .
