The Strategic Account Executive manages ongoing client, broker and consultant relationships for an assigned book of business and is responsible for persistency goals and upselling new business expansion for both medical growth and ancillary within their book. They are responsible for representing their clients internally as advocate and coordinating with other functional areas within the company to implement client benefits, complete projects and address service needs. Will work closely with new business sales teams on prospective clients to support finalist meetings and manage implementation when cases are sold. Strategic Account Executive is responsible for the up-selling of appropriate services and ancillary products to clients, renewal of existing contracts and retention of membership and client satisfaction.
The Strategic Account Executive is the owner of the client relationship.
Must be self-sufficient, able to take direction and review training materials as provided timely, as well as be able to work in a less structured environment with minimal supervision. May be a resource, coach and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives.
This is a highly incentivized role.
Primary Responsibilities:- Manage an assigned book of business with limited supervision
- Meet annual renewal persistency goals to align with Incentive Plan to be provided
- Renew existing business and support upsell of new business expansion for all ancillary products
- Own/Lead Sales process and client engagement through the sale and onboarding for existing client
- Maintain ongoing relationships with clients and brokers
- Work in conjunction with Account Management Team on combined Medical/Ancillary clients
- Collaborate with Client Insights (Advanced Analytics team) and other account team members to prepare and present annual healthplan performance reviews to customers
- Support new sales for finalist presentations
- Knowledge of UHC Value Story and ability to present externally
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Life Agent Licensed
- 5+ years of sales and/or Account Management experience
- Experience delivering presentations to client or leadership
- Proven ability to develop and manage relationships to reach business goals
- Proven ability to travel as needed to meet/support clients/brokers
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 - $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
