Hyland Software

Strategic Account Executive

Hyland Software$110K — $130K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in sales account management in a complex technical environment.
  • Significant experience in sales with a track record of consistently meeting or exceeding sales goals.
  • Deep knowledge in relevant industry or technology solutions with market trend awareness.
  • Proficiency in opportunity management and account planning tools for strategic account oversight.
  • Exceptional communication skills with the ability to engage executive-level stakeholders effectively.

Responsibilities

  • Develop and execute a comprehensive sales strategy for assigned accounts while serving as a trusted advisor.
  • Provide accurate sales forecasting in CRM and document customer interactions to support pipeline management.
  • Collaborate with solution engineers for software demos and RFP responses, leveraging subject matter expertise.
  • Design and implement closing strategies to ensure timely deal closures, maintaining internal relationships for support.
  • Engage customers at trade shows, tailoring marketing efforts to their needs and influencing their future business direction.

Benefits

  • Remote work arrangement allowing flexibility.
  • Opportunities for professional growth and mentoring within a supportive sales team.
  • Chance to attend trade shows and industry events to expand professional network.
  • Working as a thought leader in a dynamic and innovative environment.
Full Job Description
Overview
Strategic Account Executive - Government Segment

Location: United States Work Arrangement: Remote

About the Role

The Strategic Account Executive is responsible for developing and maintaining key business relationships within a specialized area of business for existing and prospective accounts — with the objective of consistently meeting or exceeding sales goals.

Technology Tools
  • CRM Platforms
  • Opportunity Management & Account Planning Tools
  • Microsoft Windows
  • Microsoft Office
Your Role Responsibilities? Here's What You'll Do.
  • Lead the overall strategy for designated accounts — owning and developing the sales plan for existing and prospective accounts while operating as a trusted advisor to senior and executive-level leadership, leveraging long-term vision, strategy, and roadmaps to generate and maintain constant pipeline.
  • Develop and communicate accurate sales forecasting on a real-time basis — recording all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits, and sales calls while leveraging expertise and best practice knowledge to educate customers on the benefits of the company's solutions and create new opportunities.
  • Partner with sales solution engineers in the development and delivery of software demonstrations — actively contributing to the demonstration process while engaging company specialists and support resources to advance opportunities and determining the viability of RFP requests to directly influence the development of responses.
  • Develop the closing plan and strategy for accounts — leading negotiation and contracting processes to ensure deals close on time as forecasted while building and maintaining strategic internal working relationships to enhance sales execution across key stakeholders and leadership levels.
  • Attend and actively contribute to trade shows — ensuring customers or potential customers are participating in company marketing efforts, tailoring plans to meet customer needs, and proactively educating and influencing key executives on future business and technical needs to pursue opportunities for company expansion and integration.
  • Operate as an innovative thought leader and subject matter expert for the sales team — contributing significantly to the overall strategy and vision of the sales team, mentoring, coaching, and influencing team members, and strategizing to implement market trends and best practices.
Role Essentials

You'll be set up for success if you have:

  • Bachelor's degree or significant equivalent experience — with significant experience as a Sales Account Manager in a complex technical environment and a proven track record of year-over-year sales generation success
  • Deep knowledge and expertise in sales, a relevant industry, or technology solutions — with a comprehensive understanding of best practices and market trends and the ability to proactively educate and influence key executives on future business and technical needs
  • Proficiency in opportunity management and account planning tools — with the ability to lead account strategy, manage pipeline, and deliver accurate real-time sales forecasting for designated accounts
  • Exceptional oral and written communication skills — with a professional demeanor and the ability to engage executive-level stakeholders with discretion and tact, and excellent ability to establish rapport and gain the trust of others
  • Exceptional negotiating and influencing skills — with the ability to gain consensus across multiple departments and leadership levels, lead negotiation and contracting processes, and close deals on time as forecasted; up to 50% travel time required
What We'd Like to See

Bonus points if you bring:

  • Demonstrated experience operating as a trusted advisor to senior and executive-level leadership — with a track record of developing and maintaining strategic working relationships that support long-term pipeline generation and sustained revenue growth
  • Proven ability to leverage deep industry expertise to educate customers on the value of company solutions — with experience driving customer need, creating opportunities, and pursuing company expansion and integration
  • Experience determining the viability of RFP requests and directly influencing the appropriate development of responses — with strong ability to develop and execute closing strategies aligned to customer needs and internal revenue goals
  • Experience operating as an innovative thought leader within a sales organization — contributing significantly to the overall strategy and vision of the sales team while mentoring, coaching, and influencing team members to elevate overall performance
  • Experience attending and actively contributing to trade shows and industry events — with the ability to tailor engagement plans to meet customer needs and ensure meaningful participation in company marketing efforts

About Hyland Software

Hyland Software is a content services provider and software company that is headquartered in Westlake, Ohio. The company was founded in 1991 and has since grown to become a leading provider of enterprise content management software. Hyland Software's products are used by organizations in a variety of industries, including healthcare, financial services, government, higher education, and more. The company's flagship product is OnBase, a content services platform that provides document management, case management, and business process automation capabilities. Hyland Software has offices in the United States, Europe, and Asia.
Learn more about Hyland Software
Size
4,000 employees
Industry
Founded
1991

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