Job DescriptionResponsibilitiesJob Summary: As the Director of Strategic Accounts, you will play a pivotal role in driving customer engagement, loyalty, and revenue growth by effectively communicating and delivering the value proposition of our products and services to key clients.
Essential Functions & Accountabilities:- Drive CooperSurgical's value proposition for Strategic Accounts in the Americas, transitioning from transactional sales to solution-based strategic collaborations.
- Develop and execute strategic account plans for defined accounts (2-5) to achieve revenue targets and business objectives.
- Build and maintain strong relationships with key stakeholders, including C-level executives, decision-makers, and influencers.
- Identify growth opportunities and develop innovative solutions to meet customer needs.
- Collaborate with and lead cross-functional teams, including regional sales directors, marketing, product management, and customer support, to deliver value-added and custom solutions and services.
- Contribute to the global Strategic Account Management strategy.
- Identify and implement best practices and ensure knowledge exchange in Strategic Account Management across the Americas Region.
Travel:Willingness to travel (75-90 days)
QualificationsKnowledge, Skills and Abilities: - Proven track record of success in commercial leadership, strategic account management, Corporate Accounts Management or Executive Management.
- Deep understanding of strategic account management processes, principles, methodologies, and best practices.
- Analytical mindset with the ability to analyze complex data, draw actionable insights, and make data-driven decisions.
- Strong leadership skills, with the ability to inspire, motivate and manage team members in a matrix environment to achieve goals and objectives.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and credibility with clients and internal stakeholders.
- Demonstrated experience with CRM related digital tools
- Results-oriented with a strong focus on customer satisfaction, revenue growth, and business outcomes.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Critical to have proven learning agility i.e. succeeding and delivering results in new environments.
Work Environment:Experience: - 10+ years commercial sales, business development or business management experience
- 5+ years Strategic/Corporate Account Management experience is preferred.
- 3+ years commercial leadership experience is an advantage.
- Experience utilizing large account management process (LAMP) knowledge is preferred.
- Fertility, Life Science, Medical device or Biotech industry experience is preferred.
Education: - Bachelor's degree in science, business or related field.
- MBA or advanced degree preferred.
Language:As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $145,000 - $165,000. The actual base pay includes many factors, and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
