What You’ll Do
- Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
- Provide leadership to achieve or exceed sales and profitability goals.
- Consistently exemplify, maintain, and foster the culture and values of World Market.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Ensure a branded store experience through consistent visual execution, standards, and recovery.
- Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
- Achieve store sales and metric goals through regular business analysis and problem-solving activities.
- Manage all store controllable expenses and profitability components.
- Validate and ensure execution of all merchandising, marketing, and promotional strategies.
- Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
- Ensure a consistent orientation and onboarding experience per company expectations.
- Address and resolve employee issues and/or concerns with the appropriate partnership.
- Conduct regular team assessment and succession planning activities that build the bench.
- Ensure store schedule effectively maximizes business environment and adjust as needed.
- Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
- Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Additional duties and responsibilities as assigned by Field Leader.
What You’ll Bring
- Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
- Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
- Minimum Age 21 years.
- Ability to lift up to 40 lbs.
Annual Salary range $81,500 - $85,000
All associates receivepaid sick leave (one hour for every 30 hours worked), and up to 3 days of paid bereavement leave.Associates are able to enroll in our companys 401k plan with partial company matching.
In addition, Full-time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance.
