Store Manager

The Good Feet Store

$80K — $102K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of team/people leadership experience
  • Strong communication, presentation, and interpersonal skills
  • Customer-focused mindset
  • Results-driven and self-motivated
  • Positive, approachable, and empathetic demeanor
  • Flexibility to work varying schedules including nights and weekends

Responsibilities

  • Engage with clients providing exceptional customer service
  • Demonstrate and fit arch support products for customers
  • Contribute to store sales goals through team selling
  • Develop professional relationships with clients and coworkers
  • Assist in recruiting, training, and developing team members
  • Collaborate with leadership to enhance store culture and performance
  • Seek feedback for personal and team development

Benefits

  • Paid training with immediate full-time employment
  • 401K with up to 4% company match
  • Comprehensive health benefits with 70% employer contribution
  • Employee discount
  • Paid time off (PTO) and sick time
Full Job Description
The Store Manager will provide friendly, caring and professional service by actively assessing client needs and providing assistance with arch support fittings. As an integral member of our sales team, your passion for building a culture of providing exceptional customer service is key in our commitment to the highest level of customer satisfaction. You'll actively work with customers to find the best solution for each individual by providing a hands-on demonstration and arch support fitting. We have fantastic work hours, a unique sales environment, and the ability to help people.
  • Pay: $80,500 - $102,500, including an annual base salary of $75,000 plus multiple uncapped bonus incentives
  • Individual bonus achievements paid bi-weekly with regular
  • Team and company bonus achievements paid in the following month
  • Immediate full-time employment and paid training
  • 401K with up to 4% company match
  • Comprehensive health benefits with eligibility after 30 days of employment; 70% employer contribution to medical, dental, and vision premiums.
  • Employee discount
  • PTO and sick time


Requirements

Your talents:
  • Client engagement and customer service: provide superior customer service and engage with clients. Build strong client connections and create positive interactions.
  • Sales capability: build rapport and engage with clients to offer Good Feet arch supports. Deliver meaningful client experiences and demonstrate products. Contribute to store sales goals and team selling processes.
  • Develop professional relationships with clients and coworkers to positively represent our company values.
  • Partner with District leadership to create a strong team environment and store culture that embraces our mission and values. Partner with District leadership and employees to enhance and improve store sales and KPI's.
  • Apply time management skills, set realistic deadlines, and follow specific steps to reach time-sensitive tasks and objectives.
  • Assist with employee recruiting. Help train and develop talent; contribute to their professional growth.
  • Partner with upper management to make team members and clients comfortable and well informed. Improve their experiences through positive personal impact.
  • Demonstrate genuine openness to feedback from managers and peers. Initiate self-development based on self-assessment and feedback from leaders and teammates.
  • Believe in our mission, products and your ability to change customers' lives.
  • Training is a key part of this position, both in the short and long term. The continual diligence of improving your skills is an essential part of this role.

Required skills:
  • 3+ years of team/people leadership experience.
  • Great communication, presentation and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence.
  • Ability to foster and support a customer-focused environment.
  • Results driven and self-motivated.
  • Positive, approachable, and empathetic.
  • Willing to work a flexible schedule of days, evenings, weekends, and holidays.

#Ind123

Salary Description

$80,500 - $102,500 annually

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