Store Manager, LOFT Alderwood Mall Washington

KnitWell Group

$80K — $96K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of retail Store Manager or service industry experience preferred
  • Hospitality mindset for engaging with customers and associates
  • Strong people management skills with talent development ability
  • Effective leadership, interpersonal, and communication skills
  • Proficient in technology and point-of-sale systems
  • Strong business acumen to create strategies and action plans
  • Action-oriented mindset for organizing and prioritizing tasks

Responsibilities

  • Cultivate a customer-focused environment for exceptional experiences
  • Inspire and coach associates to connect authentically with customers
  • Utilize technology for a seamless omnichannel shopping experience
  • Hire and develop an effective store team
  • Create an inclusive environment for all associates
  • Develop operational dynamics to meet store goals
  • Promote community events and philanthropic partnerships
  • Oversee store profitability and manage budgets
  • Analyze reports for strategic retail planning
  • Manage daily store operations, including opening and closing

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off & holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts and discounts at sister brands
  • Professional development and advancement opportunities
  • Community impact through philanthropic partnerships
Full Job Description


 

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

  • Use technology to provide customers with a seamless omnichannel shopping experience.

  • Hire and build an effective store team through training, coaching, and talent development.

  • Create an inclusive store environment for associates where everyone feels welcome and engaged.

  • Develop a strong operational dynamic within the team to achieve store goals.

  • Promote in-store community events and philanthropic partnerships.

  • Use tools and reporting to oversee store profitability, effective budgeting, and payroll.

  • Analyze reporting to develop short and long-term retail plans.

  • Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

  • 2+ years retail Store Manager or service industry experience (preferred)

  • Brings a hospitality mindset when engaging with customers and associates

  • Strong people management skills and an ability to develop talent

  • Effective leadership, interpersonal, and communication skills 

  • Technology proficient and ability to operate a point-of-sale system

  • Strong business acumen and ability to develop strategies and create action plans to drive results

  • Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
     

Benefits

  • Medical, dental, and vision insurance 

  • 401(k) plan

  • Paid time off & holidays

  • Opportunities for monthly bonuses

  • Merchandise discounts plus eligibility for discounts at our sister brands

  • Professional development and opportunities for advancement across our brands 

  • Community impact through our philanthropic partnerships
     

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.


 

Location:

Store 1460-Alderwood Mall-ANN-Lynnwood, WA 98037

Position Type:Regular/Full time

Pay Range:

$80,170.00 - $96,200.00 USD

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