Burlington Stores

Store Manager - Greater Chicago Market

Burlington Stores$75K — $94K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of Retail Management or Store Operations experience
  • Experience in Off Price, Big Box, Specialty, or multi-unit retail organizations
  • Ability to work a flexible schedule including early mornings, nights, weekends, and holidays
  • Physical ability to lift and move boxes weighing up to 40 lbs
  • Familiarity with scheduling and reporting computer software

Responsibilities

  • Lead the Customer Service and Cashier teams
  • Provide guidance to Customer Service Supervisors
  • Manage execution of operations and receiving SOPs
  • Oversee the overall receiving process with the Receiving Supervisor
  • Act as the Manager on Duty, setting leadership examples
  • Support staffing, sourcing, interviewing, and training processes
  • Assist in managing various store operations areas
  • Communicate with District and Regional Management teams

Benefits

  • Competitive wage
  • Flexible hours
  • Associate discount
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Paid time off and holidays
  • Paid sick time
  • 401(k) plan
  • Training and development opportunities
Full Job Description
Position Overview

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.

A Day in the Life

  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.


You'll Come With

  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

Pay Range: $75,940 - $94,920

#LI-RA1

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together!

About Burlington Stores

Burlington Coat Factory is a leading off-price apparel and home product retailer. They operate 567 stores in 45 states and Puerto Rico, where you’ll find a large assortment of current, high-quality, designer and name-brand merchandise at up to 65% off other retailers' prices. Choose from a large selection of coats, clothing, and shoes for the entire family. And don’t forget their great assortment of linens and home décor. In Baby Depot, you’ll find everything you need for baby, from baby bottles to cribs.

Burlington Stores Careers

Join the vibrant team at Burlington Stores, a national leader in retail, where your career journey is as promising as our commitment to innovation and diversity. At Burlington, you're not just taking a job; you're stepping into a world of opportunities that foster growth, leadership, and professional fulfillment.

Work You'll Do

At Burlington Stores, we're more than just a retail company; we're a place where you can make a real impact. Whether you're looking for a position in sales, management, or corporate roles, we offer a variety of job opportunities to match your skills and ambitions. Our team is dedicated to providing a supportive and dynamic environment where everyone’s contribution is valued.

Join Our Market-Leading Team

Being part of Burlington Stores means being part of a culture that values diversity and innovation. Our leadership is committed to fostering a workplace where ideas thrive and where every team member is empowered to reach their full potential. With Burlington, you will collaborate with talented professionals who are passionate about redefining the retail experience.

Innovative Work and Career Growth

Embrace the chance to do innovative work with Burlington Stores, where we push the boundaries of what retail can be. With over 700 stores nationwide, the scale of our challenges offers limitless opportunities for career growth. Dive into roles that challenge you to think big, whether in store management, supply chain logistics, or corporate strategy.

Internship and Employment Opportunities

Kickstart your career with an internship at Burlington Stores, where you can gain invaluable industry experience. Our internships provide a robust platform for learning and networking, setting the stage for a successful transition to full-time employment. We are committed to hiring interns who are curious, driven, and ready to make an immediate impact.

Benefits and Professional Development

Choosing a career at Burlington Stores means enjoying competitive benefits and comprehensive diversity training programs designed to help you grow at every stage of your professional life. Our benefits package includes health, dental, and vision insurance, employee discounts, and much more. Moreover, we support your continuous improvement through professional development courses and leadership training.

Explore Burlington Stores Jobs

Ready to advance your career in a company that prides itself on growth, innovation, and a positive work culture? Explore the job opportunities at Burlington Stores today. Tailor your resume, prepare for your interview, and join a team that’s committed to redefining retail.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to lead and inspire. SEARCH BURLINGTON STORES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Burlington Stores.
Learn more about Burlington Stores
Size
14,803 employees
Market Cap
$12.8 billion
Industry
Net Income
-$216.5 million
Founded
1972
5 Year Trend
+10.8%
Revenue
$5.7 billion
NASDAQ

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