Summary: The Store Manager is responsible for the day-to-day operations of the retail store.
Responsibilities: - Oversee all sales KPI's including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
- Handle all customer-related issues escalated above the Guest Experience Manager or Lead.
- Provide exceptional leadership with timely and effective communication to the sales, guest experience and visual teams.
- Coach members of the staff to build individual and team success in a professional manner.
- Audit the performance of employees in preparation to administer performance evaluations for assigned staff as needed.
- Maintain budgeted administrative costs including wages and supplies.
- Ensure complete and adequate documentation of procedures and tasks completed.
- Complete various report functions in a timely manner.
- Maintain proper staffing levels for each job code in accordance with company set budget levels.
- Prepare and administer performance evaluations for assigned staff.
- Coordinate and execute daily, weekly and monthly staff meetings.
- Work with the Visual Presentation Manager regarding product placement.
- Report changes in policy and other information to staff members.
- Other duties as assigned.
Requirements & Qualifications: - High School Diploma required
- 2 + years working in the retail industry
- 4 + years supervising in a retail industry
- Ability to motivate employees to achieve sales KPI's
- Ability to handle guest concerns in a timely manner
- Ability to interview and staff retail location
What's In It for You: When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
- Health, dental benefits, and vision insurance
- Employee Discount from 10% - 30%
- Life/Disability Insurance
- Flex Spending Account
- 401K
- Paid Time Off
Compensation: Individual compensation packages are determined based on job-related factors such as skills, experience, qualifications, and internal equity. Annual Base Salary Range: $87,000. 00 - $99,000.00 . I n addition to base pay, employees are eligible to earn monthly incentive compensation based on Store Revenue, Protection Gross Margin, Bedding Margin, and Conversion.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 48 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.
Apply today and find your home at Ashley!
