T-Mobile

Store-in-Store Manager

T-Mobile$49K — $118K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma/GED required
  • 2-4 years management experience in retail sales
  • 2-4 years experience in sales and sales management
  • Legal authorization to work in the U.S.
  • At least 18 years of age

Responsibilities

  • Lead and develop the sales team to hit engagement and sales goals
  • Manage store operations, including opening and closing procedures
  • Coach team members to enhance customer service skills
  • Maintain product knowledge and ensure team compliance with corporate communications
  • Build partnerships with store leadership to enhance customer outcomes
  • Conduct additional duties/projects as assigned

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company contributions
  • Paid time off and up to 12 paid holidays
  • Tuition assistance and college coaching
  • Mobile service and home internet discounts
Full Job Description
Job Overview This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships. Job Responsibilities: - Lead and develop the sales team to achieve customer engagement and sales performance targets - Manage store operations including opening, closing, and adherence to operational standards - Coach and provide feedback to team members to improve customer interactions and sales skills - Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications - Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes - Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: - High School Diploma/GED (Required) - 2-4 years - Management experience in retail sales - 2-4 years - Sales & sales management experience - 2-4 years - Sales & sales management experience Licenses and Certifications: - At least 18 years of age - Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $65,800 - $118,700, inclusive of target incentives Base Pay Range: $49,350 - $89,025 The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors, such as work location, qualifications, andexperience, so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ363052 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobiles amazing benefits, check out . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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