JetBlue Airways

Storage Engineer

JetBlue Airways$90K — $128K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, Information Systems, or related field, or equivalent experience
  • Three years experience with enterprise storage in production
  • Hands-on knowledge of SAN and NAS technologies
  • Familiarity with enterprise storage platforms like Dell EMC and NetApp
  • Experience in backup, recovery, and disaster recovery (DR) solutions
  • Understanding of storage performance metrics
  • Basic scripting experience in PowerShell or Python

Responsibilities

  • Design and implement enterprise storage systems including SAN, NAS, and cloud solutions
  • Administer storage systems through provisioning, replication, and lifecycle management
  • Monitor and optimize storage performance metrics like IOPS and latency
  • Plan storage provisioning aligned with business initiatives
  • Support backup and disaster recovery solutions for business continuity
  • Troubleshoot complex storage performance and connectivity issues
  • Collaborate with cross-functional teams to ensure infrastructure integration

Benefits

  • Access to healthcare benefits
  • 401(k) plan with company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary

The Storage Engineer is responsible for the design, implementation, administration, and optimization of enterprise storage infrastructure supporting mission-critical systems across on-premises and hybrid cloud environments. This role ensures the availability, performance, scalability, resiliency, and security of storage platforms including SAN, NAS, and cloud-based storage solutions.

The ideal candidate is a hands-on technologist with experience in enterprise storage platforms (e.g., Dell EMC, NetApp, Pure Storage), strong troubleshooting skills, and a passion for delivering highly reliable, high-performing infrastructure solutions in a fast-paced environment.

Essential Responsibilities
  • Design, implement, configure, and maintain enterprise storage infrastructure including SAN, NAS, and cloud storage platforms
  • Administer storage systems including provisioning, replication, snapshots, and data lifecycle management
  • Manage and support storage arrays (Dell EMC, NetApp, Pure Storage, HPE, or similar platforms)
  • Monitor storage performance including IOPS, latency, throughput, and capacity utilization; implement optimization strategies
  • Plan and execute storage provisioning for applications, systems, and business initiatives
  • Support and maintain backup, recovery, and disaster recovery (DR) solutions to ensure business continuity
  • Troubleshoot and resolve complex storage, performance, connectivity, and data integrity issues
  • Implement and maintain storage security controls including encryption, role-based access control (RBAC), and data retention policies
  • Collaborate with server, virtualization, database, network, and cloud teams to ensure seamless infrastructure integration
  • Support hybrid cloud storage integrations (AWS S3, Azure Blob, storage gateways, and cloud backup solutions)
  • Automate storage administration tasks using scripting tools (PowerShell, Python, Ansible) and Infrastructure as Code (IaC) practices
  • Participate in infrastructure lifecycle management including hardware refreshes, firmware upgrades, migrations, and decommissioning
  • Develop and maintain storage documentation, runbooks, and operational procedures
  • Ensure compliance with regulatory and security standards including SOX, PCI, and IT General Controls (ITGC)
  • Participate in on-call rotation and provide 24/7 support as required
  • Other duties as assigned

Minimum Experience and Qualifications
  • Bachelor's degree in computer science, Information Systems, or a related discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Three (3) years of experience administering enterprise storage systems in a production environment
  • Hands-on experience with SAN and NAS technologies (Fiber Channel, iSCSI, NFS, SMB/CIFS)
  • Experience with enterprise storage platforms (Dell EMC, NetApp ONTAP, Pure Storage, HPE, or similar)
  • Experience with backup, recovery, and disaster recovery (DR) solutions
  • Understanding of storage performance metrics including IOPS, latency, throughput, and capacity planning
  • Experience supporting storage in virtualized environments (VMware vSphere, Nutanix, Hyper-V)
  • Basic scripting or automation experience using PowerShell, Python, or similar tools
  • Strong troubleshooting, analytical, and problem-solving skills
  • Ability to work flexible hours and participate in on-call support rotations
  • Available for occasional overnight travel (10%)
  • Currently in possession of a valid passport or equivalent travel in and out of the United States
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:
  • Five (5) years of experience in enterprise storage engineering within a large-scale environment
  • Experience with cloud storage platforms (AWS S3, Azure Blob Storage, hybrid cloud storage solutions)
  • Experience with automation and orchestration tools (Ansible, Infrastructure as Code)
  • Experience with storage replication, snapshots, de-duplication, compression, and tiering technologies
  • Familiarity with container storage solutions (Kubernetes, CSI drivers)
  • Experience supporting high-performance database environments (Microsoft SQL Server, Oracle)
  • Vendor certifications (Dell EMC Proven Professional, NetApp NCDA, Pure Storage Certified, or equivalent)

Crewmember Expectations
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment
  • Computer and other office equipment

Work Environment
  • Traditional office environment

Physical Effort
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation
  • The base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.


About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ

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