Mayo Clinic

Stewardship and Recognition Director

Mayo Clinic$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, communications, marketing, or related field
  • 5-7 years of experience in donor relations, communications, marketing, or finance
  • 1-3 years of Development experience
  • Excellent oral and written communication skills
  • Proficiency in information technology and database management

Responsibilities

  • Provide strategic leadership for benefactor relations and fundraising priorities
  • Lead the stewardship and recognition lifecycle for transformational gifts
  • Develop pre-gift and post-gift stewardship strategies for benefactors
  • Collaborate with Development staff to manage benefactor relationships
  • Create naming opportunities and recognition plans for large gifts
  • Facilitate cross-departmental teamwork to enhance the benefactor experience
  • Deliver training on stewardship and recognition best practices

Benefits

  • Opportunity to work closely with top leadership and benefactors
  • Engagement in innovative fundraising strategies
  • Ability to influence and shape significant donor experiences
  • Collaboration with interdisciplinary teams across the organization
  • Chance to develop and implement best practices in stewardship and recognition
Full Job Description
Job Description

This specific role will work primarily within the Recognition vertical. Key responsibilities include facilitating the identification and creation of naming opportunities (particularly related to full-scale building projects), creating recognition displays and initiating recognition plans for large gifts, collaborating to deliver benefactor proposals, representing recognition vertical in transformational gift planning, creating custom gift items and coordinating distribution of ready-made gift items, and presentation of strategies to leadership for discussion and approvals. Regular on-campus meeting and duties will be required.

The Stewardship and Recognition Director provides strategic leadership for benefactor relations strategies to advance Mayo Clinic's fundraising priorities, administer complex gifts and deepen key relationships. This role leads and oversees the stewardship and recognition lifecycle for large and transformational gifts within their portfolios, ensuring an exceptional, innovative, high-touch customized benefactor experience while honoring benefactor intent and advancing institutional priorities. Ensures all stewardship and recognition strategies are grounded in a cultivation mindset, intentionally designed to strengthen relationships, deepen engagement, and support long-term philanthropic partnerships. This may include developing benefactor-specific pre-gift and post-gift stewardship and recognition strategies; operationalizing new large and/or complex gifts in partnership with funding area stakeholders; and ensuring accountability, allocation oversight and timely impact reporting in alignment with benefactor intent. Partners closely with Development staff, including gift officers, to proactively plan and manage benefactor relationships, , align expectations, and support solicitation and stewardship strategies throughout the gift lifecycle. Acquires and maintains knowledge and fluency of Mayo Clinic's business strategy, fundraising strategy and top fundraising priorities, and translates this knowledge into informed stewardship and recognition recommendations for department and executive leadership. Contributes to solicitation strategies for complex gifts and reviews gift agreements. Leads through influence and convenes interdisciplinary teams, including campaign administration, events, communications, creative, digital, data and technology services, finance and facilities to implement creative and innovative ideas that advance excellence, improve operational practices, and enhance the benefactor experience. Leads problem solving and decision-making activities; develops documentation for stewardship and recognition best practices, processes and procedures; and delivers training to colleagues. Maintains and promotes an enterprise perspective in all activities.

Qualifications

Minimum Education and/or Experience Required: (Education Requirements and Experience):
Bachelor's degree in business, communications, marketing or related field required plus five to seven years of experience in donor relations, communications, marketing, events, healthcare administration or finance, including at least one to three years of Development experience. Demonstrated knowledge of fundraising required.

Additional Experience and/or Qualifications: (Has Achieved Competency in the Following Areas, Job Knowledge and Additional Considerations):
Master's degree preferred. Requires excellent oral and written communications skills, financial analysis and reporting skills and the ability to work in a complex environment with multi-dimensional points of view. Incumbents will have demonstrated competencies in leadership and project management and legal agreement development and interpretation. Incumbents will have demonstrated the ability to function effectively in a consensus-style operation that expects and promotes teamwork. Must be comfortable with ambiguity. Required creativity in innovative messaging. Must possess the ability to inspire trust and confidence and communicate effectively with internal and external audiences, including Mayo benefactors at the highest levels. The ability to maintain a high degree of professionalism and confidentiality is essential. Must be proficient in the use of information technology and management of database systems. Manages time effectively and maintains flexibility to work around tight timelines, which may require work outside of standard business hours.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


About the Team

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

About Mayo Clinic

Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
Learn more about Mayo Clinic
Size
74,000 employees
Industry
Founded
1919

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