The Strategic Partner Oversight (SPO) team within the division of the Chief Operating Officer of State Street Investment Management (IM) is a group of experienced professionals responsible for overseeing critical outsourced services that support our investment process. We are seeking an Assistant Vice President to focus on oversight of investment services that support the Transition Management team within our Chief Investment Officer division- monitoring and governing transition management services delivered by our middle-office provider. In this role, you will ensure that all aspects of portfolio management for transition events interim portfolio management are planned, risk-managed, and executed seamlessly across asset classes, with robust controls, timely issue escalation in adherence to agreed service standards.
What you will be responsible for:As
Transition Management Oversight AVP, you will:
- Provide governance and oversight for all services supporting the transition management investment function provided by our strategic partner, establishing clear processes, controls, and review frameworks that ensure compliance with internal policies and regulatory requirements. This includes developing and maintaining service governance structure, SLAs, and performing regular service reviews focused on outsourced services.
- Act as the escalation point between IM investment teams (Portfolio Managers, Traders, Client Service) and the Middle Office provider, to rapidly resolve any issues.
- Review key performance indicators (KPIs) and risk metrics (KRIs) for services supporting transition management activities. Analyze service reports and operational data to identify trends, control gaps, or service issues, raising improvement initiatives and ensuring provider accountability to high performance standards.
- Lead regular governance meetings (e.g. monthly service reviews) with the service provider, relevant internal stakeholders, and the Middle Office provider client service teams. In these forums, track outstanding issues or incidents, and drive continuous service improvements in collaboration with the provider.
- Manage risk and escalation processes. Document and track service issues, enforce timely escalation and resolution by the provider, and implement controls to mitigate future occurrences. You will provide clear, proactive communication to senior management about any material issues or risks arising during transition events.
- Facilitate change and service enhancements by partnering with internal teams (e.g. Investment Operations, Portfolio Management, Compliance, Technology) and the external provider to refine transition processes, implement new regulatory or business requirements, and optimize the end-to-end operating model for transitions.
What we valueThese skills and competencies will help you succeed in this role:
- Analytical mindset and risk control focus - Strong problem-solving skills and keen attention to detail when investigating issues or exceptions, with a proactive approach to risk management and process improvement.
- Effective communication and influence - Excellent verbal and written communication skills; ability to collaborate and convey complex information clearly to stakeholders at all levels (from operational staff to senior management).
- Organized and adaptable - Demonstrated ability to manage multiple priorities and deliver results under time-sensitive conditions. Flexibility to adapt in a dynamic environment, especially during high-pressure transition events.
- Teamwork and leadership - Confidence working independently and as part of a broader team. Skill in leading cross-functional efforts, engaging diverse teams (internal colleagues and external provider) to solve problems and drive accountability.
- Investment operations expertise - Strong understanding of the end-to-end investment lifecycle and middle-office processes (trading, settlements, corporate actions, etc.) across multiple asset classes, including an appreciation for the risks and service requirements of portfolio transitions.
- Accountability and ownership - A hands-on, responsible approach to oversight, taking initiative to own tasks and follow through on issue resolution and service improvements.
Education & Preferred Qualifications- Bachelor's degree (or equivalent) in Finance, Business, or a related analytical discipline (advanced degree or professional qualification such as CFA/FRM a plus).
- At least seven years of relevant industry experience in investment operations, transition management, middle-office oversight or similar roles within asset management or financial services. Familiarity with outsourced service models and governance is highly beneficial.
- Technical skills including proficiency with MS Office (Excel, Word, PowerPoint, Co-Pilot), and exposure to investment operations systems or data/reporting tools. Experience with specialized transition management analytics or project management is a plus.
- Knowledge of financial markets and understanding of portfolio transition strategies to effectively oversee multi-asset transitions.
- Project management experience or certification is an advantage, given the planning and coordination aspects of transition events.
Salary Range: $70,000 - $130,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
