SpaceX

Starlink Global Operations Lead

SpaceX$110K — $130K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in STEM, business, economics, or finance
  • 1+ years experience based abroad or in international operations
  • 1+ years experience with data/analytical tools such as Microsoft Office and Excel modeling
  • Strong written and verbal communication skills, especially with senior leaders

Responsibilities

  • Gather data and coordinate with external providers for compliant document preparation
  • Guide planning and resource management within specific verticals
  • Identify and execute business initiatives in collaboration with leadership
  • Analyze the impact of proposed business decisions with stakeholders
  • Lead process and system enhancements for improving execution and customer experience
  • Collaborate with cross-functional teams to ensure compliance and build a strong network
  • Support ad-hoc projects as needed

Benefits

  • Opportunity to work in a cutting-edge technology environment
  • Travel opportunities (up to 50%)
  • Exposure to international operations and diverse teams
  • Chance to influence strategic initiatives at a global scale
  • Potential for professional growth and advancement in a rapidly expanding company
Full Job Description
STARLINK GLOBAL OPERATIONS LEAD

Starlink will provide high-speed broadband to the world. The role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:
  • Gather data, and coordinate with external service providers for preparation of documents compliant with local tax requirements and e-invoicing requirements
  • Guide planning and resource management for specific verticals within Starlink including development of business models
  • Identify initiatives for improvement of Starlink's business outlook; develop, track, and execute business initiatives with Starlink's leadership
  • Work with stakeholders to analyze the impact of proposed business decisions
  • Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams; evolve the customer experience, and scale the business while balancing resources
  • Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
  • Provide support as needed on ad-hoc projects

BASIC QUALIFICATIONS:
  • Bachelor's degree in STEM, business, economics, or finance
  • 1+ years experience based abroad or working with operations outside of the United States
  • 1+ years of experience with data/analytical tools (e.g. Microsoft Office applications and/or Excel modeling)

PREFERRED SKILLS AND EXPERIENCE:
  • Demonstrated success working in an environment with competing priorities and aggressive schedules
  • Experience leading complex operational and strategic initiatives
  • Ability to define and manage a project independently
  • Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, and/or Looker)
  • Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, and/or Ruby)
  • Strong written and verbal communication skills, particularly with senior business leaders

ADDTIONAL REQUIREMENTS:
  • Willingness to travel up to 50%
  • Must be willingness to work extended hours and/or weekends


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Founded
2002

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