Amazon

Staffing Manager, Workforce Staffing

Amazon$85K — $149K *
Tempe, AZ 85281In-Person
Staffing
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of HR experience
  • Bachelor's degree or equivalent Amazon experience
  • Advanced knowledge of Microsoft Office, particularly Excel
  • Experience with case management systems

Responsibilities

  • Manage day-to-day operations to enhance candidate experience
  • Lead and develop a team of staffing administrators
  • Assist in interviewing and onboarding new team members
  • Coordinate schedules and assign tasks based on business needs
  • Analyze performance metrics and propose solutions
  • Build relationships with internal and external stakeholders
  • Forecast labor demands and create staffing strategies

Benefits

  • Comprehensive health insurance coverage
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and employee assistance program
  • Flexible spending accounts
  • Adoption and surrogacy reimbursement
Full Job Description
The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven leaders to help build the future Amazon talent pipeline.

The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicator by creating a collaborative team environment with a strong candidate-oriented culture.

Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history!

Key job responsibilities
• Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals
• Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement
• Assists with interviewing and onboarding new administrators
• Coordinates team schedule and assigns duties based on business needs
• Understands new hire workflow and technical systems and makes recommendations to drive improvement
• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships
• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions
• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand

BASIC QUALIFICATIONS

- 2+ years of HR experience

- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level

- Experience with computers and Microsoft Office products and applications

PREFERRED QUALIFICATIONS

- 5+ years of HR Generalist or HR Specialist in a corporate environment experience

- 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 85,600.00 - 149,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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