Location: Palm Beach Gardens, FL
Job ID: 50393
Join HID's Identity Technologies team and play a key role in ensuring the quality, reliability, and security of biometric identity solutions supporting critical U.S. government programs. As a Software Quality Assurance Staff Engineer, you will provide technical leadership across quality assurance initiatives, drive test automation strategies, and establish best practices that improve product quality throughout the software development lifecycle. This role partners closely with software engineers, product teams, and stakeholders to deliver high-quality solutions that meet customer expectations. Our team values collaboration, continuous improvement, innovation, and a commitment to delivering trusted identity solutions.
Important Requirement: This position supports the ArcID MEPCOM program. Candidates must be U.S. citizens residing in the United States and successfully complete a background investigation to be eligible to work on the program.
As our Staff Test Engineer, you'll support HID's success by: - Leading the identification, definition, promotion, and integration of quality assurance best practices and standards across product lifecycle phases, including PI Planning and organizational infrastructure.
- Defining, planning, developing, acquiring, deploying, and executing quality assurance processes, methods, test automation tools, metrics, and procedures that support the delivery of defect-free products and services.
- Performing problem determination and defect tracking using tools such as TestRail.
- Identifying, developing, and maintaining automated testing solutions and frameworks.
- Defining and monitoring quality assurance metrics, including defect and open bug tracking.
- Planning and tracking quality assurance projects while providing regular status updates to leadership.
- Providing technical leadership, mentoring, and training across quality assurance disciplines.
- Partnering with engineering and product teams to ensure quality is embedded throughout the software development lifecycle.
- Analyzing requirements and functional specifications to develop quality assurance plans, test cases, test scripts, scenarios, use cases, and test environments.
- Performing technical risk assessments and predictive analysis using quality metrics and data-driven insights.
- Staying current with emerging technologies, industry trends, and quality assurance best practices.
- Supporting the delivery of secure, reliable, and high-quality biometric identity solutions for critical U.S. government programs.
Your Experience and Background include: - Strong understanding of software quality assurance methodologies and processes used to deliver high-quality, defect-free products and services.
- Hands-on software testing experience, including working with test tools, defect reporting, and defect tracking systems
- Knowledge of networking concepts, internet technologies, and software testing best practices.
- Experience translating business and technical requirements into quality assurance plans, test cases, test scripts, test scenarios, use cases, and test environments.
- Ability to identify, analyze, and troubleshoot software defects using analytical methods and testing tools throughout the product lifecycle.
- Experience defining and applying quality metrics, building quality models, conducting predictive analysis, and performing technical risk assessments.
- Strong written and verbal communication, negotiation, and interpersonal skills.
- Demonstrated ability to lead and collaborate effectively within cross-functional team environments.
- Experience providing technical guidance, mentoring, and training to team members.
- Proven ability to manage multiple priorities and meet deadlines in fast-paced, high-pressure environments.
- Commitment to continuous learning and staying current with emerging technologies and industry trends.
- Ability to work independently while exercising sound judgment under general supervision.
- Bachelor's in computer science or equivalent work experience, at least five years of industry experience, including a minimum of three years working within a quality assurance organization is preferred.
- Strong understanding of software quality assurance methodologies, processes, and metrics is preferred.
What we can offer you:- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
Why apply? - Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
- Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
- Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.
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