Job SummaryDrive the strategic end-to-end delivery of complex software products, shifting beyond execution to realize product visions. Partner with cross-functional leadership (Product, Engineering, Sales, Legal) to align teams on high-impact outcomes and scalable architectures that deliver measurable organizational impact.
Partner with engineering leads to navigate technical trade-offs, optimize SDLC processes, and ensure product quality. Influence both product strategy and technical execution to increase developer velocity and system reliability.
Job Duties- Drive end-to-end product execution by partnering with stakeholders to define requirements and oversee implementation.
- Facilitate technical design reviews and evaluate architectural trade-offs between scalability and speed-to-market.
- Optimize the SDLC to remove bottlenecks and ensure predictable, high-quality software deployments.
- Manage complex cross-team dependencies and mitigate technical risks to prevent delivery stalls.
- Translate high-level requirements into actionable technical plans, API contracts, and system diagrams.
- Coordinate alignment across Product, Engineering, Sales, Marketing, Legal, and InfoSec teams.
- Establish data-driven governance using KPIs and OKRs to provide executive-level visibility into program health.
- Oversee multi-service release cycles, ensuring launches meet performance and reliability standards.
- Establish frameworks for proactive risk detection and governance, utilizing RAID logs and mitigation strategies to transition programs from reactive troubleshooting to predictable delivery status.
- Influence product and engineering roadmaps by synthesizing cross-functional technical dependencies, ensuring horizontal alignment across domains and driving data-backed trade-off decisions at the executive level.
- Integrate AI tools and agentic workflows to automate routine reporting and documentation tasks.
Basic Requirements- Bachelor's degree in Computer Science, Engineering, or equivalent practical technical experience
- 10+ years of technical program management experience leading large-scale software delivery
- 10+ years managing end-to-end SDLC for complex distributed systems
- Expertise in modern tools (Jira, Agile)
- 10+ years in strategic roadmapping, resource allocation, and technical risk mitigation
- Experience integrating AI tools into workflows to increase personal and team velocity
Preferred Requirements- 3+ years of direct experience in a technical role (SWE, SRE, DevOps, or Systems Architect)
- Experience leading systemic change management within an engineering organization
- Experience working in fintech
At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, a sports simulator, gym, mother's lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.
