Staff Solutions Engineer

TCOM, L.P.

$100K — $140K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, engineering, or related field (Masters preferred)
  • 10+ years of related experience with 4+ years leading technical projects
  • Experience with engineering project leadership or systems engineering
  • Experience with engineering team management preferred
  • DOD or Gov't experience preferred (military or civilian)
  • MBA and PMP qualifications are desired

Responsibilities

  • Understand customer needs and missions
  • Identify and develop technical solutions for customer problems
  • Define product feature specifications and documentation
  • Support bids and proposals for customer programs
  • Attend key customer meetings and provide reports on engagements
  • Coordinate technical roadmap for customers and stakeholders
  • Promote best practices within Solutions Engineering

Benefits

  • Health and disability insurance
  • 401(k) match
  • Flexible spending accounts/HSAs
  • Tuition reimbursement
  • Parental leave
  • Paid time off (PTO)
  • Company-paid holidays
Full Job Description
The Role

This is not a "behind-the-desk" engineering role. You are a problem-solver who thrives on customer interaction. You will work directly with partners in defense, telecommunications, and environmental monitoring to translate their "what ifs" into "here's how."

You'll also be a key voice in our commercial strategy-helping us figure out not just how the tech works, but how we position it to win in a competitive global market.

What You'll Do
  • Architect Solutions: Partner with customers to deeply understand their pain points and design mission profiles using our stratospheric platforms, payloads, and partner technology.
  • Bridge the Gap: Translate complex technical requirements from the field into actionable insights for our internal Product and R&D teams.
  • Strategic Positioning: Analyze the competitive landscape to help refine our value proposition. You'll identify where our tech beats the competition and help us lean into those markets.
  • Technical Sales Support: Lead technical demonstrations and pilot programs, proving the ROI of "near-space" solutions.
  • Mission Design: Oversee the technical feasibility of payload integrations, ensuring customer sensors and tech are optimized for the stratospheric environment.

What We Are Looking For
  • Technically Fluent: You have an engineering background (Aerospace, EE, Systems, or similar) and can speak confidently about link budgets, payload integration, and atmospheric conditions.
  • Customer-Focused: You enjoy the "discovery" phase-asking the right questions to uncover what a client actually needs versus what they think they want.
  • Strategic Thinker: You don't just build; you look at the market. You understand pricing, competitive models, and how to pitch technology as a business solution.
  • The "Plus" Factor (Preferred): You have experience in Commercial Imagery/Remote Sensing. If you've sold or integrated SAR, EO/IR, or hyperspectral data, you'll hit the ground running.

Education and Experience
  • Bachelor's degree in engineering, business, or related field preferred
  • The best candidates will have a strong background in commercial data sales, and not just from the technical side - from the market and strategy side
  • 10+ years job experience preferred, with 4+ years as a technical or business leader
  • MBA, PMP, Systems certifications a plus

Physical Requirements & Working Conditions:
  • Physical Requirements: Ability to sit, stand, walk, bend, and reach. Reasonable accommodations may be provided for individuals with disabilities.
  • Working Conditions: Primarily in a standard office environment, with occasional exposure to production or field operations, including noise, fumes, moving machinery, and varying temperatures.
  • Travel: Some travel expected (

TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.

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